Uploading Assessment or Profiles Reports to SLG…
Sometimes, although your mouse has been configured to work for a left handed user, when logging in to SIMS Terminal Server, the settings are lost. If this is the case, downloading and installing the appropriate Microsoft Intellipoint driver software corrects this. In some cases, you may need to consider purchasing or locating a newer mouse [...]
We have recently added some new servers to our platform and the dns changes made meant that some users receive an error when trying to connect…
Take the following steps to establish if you have Windows 7 , 64bit or Windows 7 32bit operating system Click on Start button Click on Control Panel Click View, and Print detailed performance and system information This will then detail if you have Windows 7 64bit or Windows 7 32bit version of operating system
In order for the Scomis remote backup to function properly on your PC or server, the minimum system requirements set out below must be met. Please note it may not be possible to provide full remote backup support for PC’s or servers which do not meet these system requirements and that upgrading or replacing the [...]
To use either of the wintech or safetech recovery tools you will need to obtain a code of the day…
Live@Edu – Spell check functionality not present
Live@Edu – New users logging in for the first time
If there are any problems with the 3rd party software integrating with SIMS, please check the following – Check you can login to the locally installed version of SIMS using a non Windows authenticated SIMS user account. ie ParentPay or Teachers2Parents. If you can’t login, note down the error message (ie reason 0), ensure you [...]
This article is only relevant for schools using applications that cannot be installed on the SIMS Terminal Servers (eg – current commonly used applications in school are Teachers2Parents, ParentPay, Nationwide Cashless Catering) Please see article http://faq.scomis.org/kb2170/ for a full list of third party applications which fit into the above category. Please see here http://faq.scomis.org/kb4249/ to explain [...]
Following feedback from schools and a succesfull pilot we are please to make available an online recovery portal for the encryption service customer with a .adm account.
Setting the FMS eAdvices email parameters
ScoMIS is pleased to announce that we have purchased a new software application that will enable truly driverless printing on the SIMS Terminal Server platform.
This faq details how we backup the Hosted Application Service (Terminal Server)…
Once a year or so the schools using PS Financials need to run a process in the software for Audit. The current PS Financials permissions mean that this needs to be run by Scomis for the school.
To run a manual backup of your PC or server using the ScoMIS remote backup service (Attix5 Pro), simply do the following. Right mouse click on the Attix5 system tray icon in the bottom right hand area of your computer screen. Select “Backup Now” in the options. —————————————————————————– If you can’t see this icon, check [...]
Sep 192011
B2B is reporting – Could not establish trust relationship for the SSL/TLS secure channel
Live@Edu – Service status and Microsoft Support
Live@Edu – what URL do I use?
Live@Edu – compatible browsers
After an investigation involving updating the Remote Desktop Client and ScrewDrivers client, we have found that the following printers may require a “Printer Driver” update on the local computer.
Live@Edu – creating a new user
Live@Edu – Changing/resetting a password for a user
What is an external connector
Sep 072011
Diagnose SIMS .net or FMS connectivity issues with the database server
Teachers to parents won’t work and is displaying an error message.
Version Six of the Attix 5 SE (Server Edition) client application has introduced the ability to track changed files using the NTFS Change Journal.
Homework in SIMS.net and Learning Gateway It is now possible for Homework to be recorded in SIMS and this viewed by parents in SIIMS Learning Gateway. This is a cost option from Capita, which some schools might want to use. There are two parts to this module – the web parts for SLG A Parent [...]
Jul 142011
Using OS X it is possible to use the VPN home access solution (where your school has purchased this option) to securely connect to the Scomis SIMS Terminal Server service through the internet; however the following initial configuration must be carried out…
Jul 052011
Our current list of supported SIMS Terminal Server clients can be found here – http://faq.scomis.org/kb2742/ As mentioned in the above link, it is possible to connect to SIMS Terminal Server in school with a workstation using the Apple Mac OS. To do this, you will need to download and install the Microsoft Remote Desktop Connection [...]