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Category: Encryption , Services , Support Encryption – Who can ask for a user recovery
Who in a school can ask for a user recovery, i.e password reset… Category: Encryption , Services , Support Encryption – SSO advice for a school using domain & local users
If your users use a domain user at school and a local user at home when logging onto their laptop they face the following issues… Category: Encryption , Services , Support Encryption – Can school holidays effect my encrypted device
You maybe worried about what happens to your encrypted device during the school holidays. Especially over Summer when it may not be used for over six weeks. Category: Encryption , General , Networking , SIMS Learning Gateway , SIMS Terminal Server , Services , Technical DCC Password Policy
This is the current DCC Password Policy which is applied to the ScoMIS Managed Services. It is also the password policy which schools are recommended to use… Category: Deployment , Encryption , Services Encryption – Pre-install routine checks
A number of pre-install checks are made to lessen the risks of problems during installation of the ScoMIS Encryption Service Software. These happen automatically and depending on their outcome can either be classified as a pass, fail or warning. If a condition fails the installation will not proceed and (for example) you may need to install a [...] Category: Encryption , Services , Support Encryption – Device synchronisation and configuration updates
How are updates to the devices configuration applied, e.g assigning a new user to a machine… Category: Encryption , Services , Support Encryption – The isolation period has expired
If you receive an error when attempting to login saying: “The isolation period has expired… Category: Deployment , Encryption , Services Encryption – Is the service compatible with Netbooks?
Is the ScoMIS Encryption Service compatible with netbook devices… Category: Deployment , Encryption , Services Encryption – Supported Operating Systems
The following operating systems are supported on the ScoMIS Encryption Service… Category: Encryption , Services , Support Encryption: Can I take an image of an encrypted device, i.e with Ghost?
Can I take an image of an encrypted device, i.e with Ghost? Category: Encryption , Services , Support Encryption: Is there a better way of logging onto an encrypted device as a local administrator than…
Is there a better way of logging onto an encrypted device as a local administrator than… Category: Encryption , Services , Support Encryption: How can I see a list of users assigned to a device
Is there a a way of seeing a list of users assigned to a particular laptop? Category: Encryption , Services , Support Encryption: Using the ScoMIS Maintenance Utility I can’t see all my users
On going into the User Maintenance Wizard and choosing Refresh from Central Database, some of our users aren’t listed… Category: Encryption , Services , Support Encryption: Why do I need a normal and .adm account for my laptop
The Secondary School Deployment Guidelines suggests that if a member of the ICT team has a laptop, then they need to have a normal user account as… Category: Deployment , Encryption , Services Encryption: Removing the encryption installation after a failed installation
If a machine was to crash/unexpectedly restart during the encryption you may find the application is installed but the drivers aren’t activated… Category: Deployment , Encryption , Services Encryption: CHKDSK on Vista / Windows 7 with UAC enabled
When UAC is enabled on Windows 7 or Vista you need to elevate the command prompt to succesfully run the CHKDSK command… Category: Encryption , Services , Support Encryption: Can I relax the password policy for my school
Can I relax the password policy used by the ScoMIS Encryption Service for my school so that my users have simpler password to remember? Category: Encryption , Services , Support Encryption: Imaging an encrypted device using WDS
When imaging an encyrpted device with WDS you might find that it appears to be succesful up until the machine restarts… Category: Deployment , Encryption , Services Encryption: Installation on a Viglen Classlink network
Depending on how your network has been configured the Encryption Service software may fail to install in a Viglen Classlink network… Category: Encryption , Services , Support Encryption: Data Recovery on an Encrypted Device
It is possible that during the encryption process or afterwards at a later date the hard disc malfunctions. In this case normal recovery methods will not work with an encrypted disc. Category: Deployment , Encryption , Services , Support Encryption: Important read before installing onto Toshiba Satellite Pro Notebooks
Before installing the ScoMIS Encryption Service software onto a Toshiba Satellite Pro Notebook please make sure of the following… Category: Encryption , Services , Support Encryption: How to exclude the Endpoint Encryption File System from an anti-virus on-access scanner
Encryption: How to exclude the Endpoint Encryption File System from being scanned by an anti-virus on-access scanner on the client computer Category: Encryption , Services Encryption – Benefits of the ScoMIS Encryption Service / truecrypt comparison
This FAQ explains some of the benefits of the ScoMIS encryption service and how this compares in each case to the open source truecrypt solution… Category: Deployment , Encryption , Services Encryption – problem downloading the setup package
Following the downloading guide does not work, you may have problems with the web page freezing or simply appearing to do nothing… Category: Encryption , Services , Support Encryption – Usability support for visually impaired users
To enable visually impaired users to easily use an laptop once it has been encrypted you need to contact the Service Desk… Category: Deployment , Encryption , Services Encryption – Secondary school – 03 – Enrol End User
This screen cast video is the third in a series of three going through a deployment in a secondary school… Category: Deployment , Encryption , Services Encryption – Secondary school – 02 – Second Installation (end users device)
This screen cast video is the second in a series of three going through a deployment in a secondary school… Category: Deployment , Encryption , Services Encryption – Secondary school – 01 – First Installation (creating ICT staff accounts)
This screen cast video is the first in a series of three going though a deployment in a secondary school… Category: Deployment , Encryption , Services Encryption: End user encryption installation
This video is a demonstration of an end user installation to give you an idea of the process and how simple it is – the video quite large so may take a few minutes to download and begin… Category: Deployment , Encryption , Services Encryption: How to Run a CHKDSK and check the results
Before installating the encryption software you must run a CHKDSK to make sure that the hard drive is mechanically healthy. |
