Sometimes, although your mouse has been configured to work for a left handed user, when logging in to SIMS Terminal Server, the settings are lost. If this is the case, downloading and installing the appropriate Microsoft Intellipoint driver software corrects this. In some cases, you may need to consider purchasing or locating a newer mouse [...]
We have recently added some new servers to our platform and the dns changes made meant that some users receive an error when trying to connect…
If there are any problems with the 3rd party software integrating with SIMS, please check the following – Check you can login to the locally installed version of SIMS using a non Windows authenticated SIMS user account. ie ParentPay or Teachers2Parents. If you can’t login, note down the error message (ie reason 0), ensure you [...]
This article is only relevant for schools using applications that cannot be installed on the SIMS Terminal Servers (eg – current commonly used applications in school are Teachers2Parents, ParentPay, Nationwide Cashless Catering) Please see article http://faq.scomis.org/kb2170/ for a full list of third party applications which fit into the above category. Please see here http://faq.scomis.org/kb4249/ to explain [...]
Setting the FMS eAdvices email parameters
ScoMIS is pleased to announce that we have purchased a new software application that will enable truly driverless printing on the SIMS Terminal Server platform.
This faq details how we backup the Hosted Application Service (Terminal Server)…
Once a year or so the schools using PS Financials need to run a process in the software for Audit. The current PS Financials permissions mean that this needs to be run by Scomis for the school.
Sep 192011
B2B is reporting – Could not establish trust relationship for the SSL/TLS secure channel
After an investigation involving updating the Remote Desktop Client and ScrewDrivers client, we have found that the following printers may require a “Printer Driver” update on the local computer.
What is an external connector
Sep 072011
Diagnose SIMS .net or FMS connectivity issues with the database server
Teachers to parents won’t work and is displaying an error message.
Jul 142011
Using OS X it is possible to use the VPN home access solution (where your school has purchased this option) to securely connect to the Scomis SIMS Terminal Server service through the internet; however the following initial configuration must be carried out…
Jul 052011
Our current list of supported SIMS Terminal Server clients can be found here – http://faq.scomis.org/kb2742/ As mentioned in the above link, it is possible to connect to SIMS Terminal Server in school with a workstation using the Apple Mac OS. To do this, you will need to download and install the Microsoft Remote Desktop Connection [...]
Jun 242011
If you log onto a 2008 server and receive a message when launching any of the PS Financials applications that the application is not installed you need to install an updated connection MSI on your computer…
What to do following version 7.2H Schoolcomms upgrade on Terminal Server.
Mar 022011
Error Message – “The client could not connect to the remote computer” Can the user access the Internet? – Load www.bbc.co.uk and browse a few the news page. If No – check with other users in the school to see if Internet access is available or not. If other users are ok, it is likely [...]
Yes you can access SIMS terminal server outside your school such as at home. There is an additional cost for this VPN service – call ScoMIS for prices. You would access the SIMS terminal server via an Internet Browser. Once you’ve had confirmation from ScoMIS that your VPN access to SIMS Terminal Server has been [...]
The name of your printer on the Terminal Server will be constructed from parts of your printer name, your username and session id.
Feb 072011
How to use Driveless Printing to Create a PDF file for emailing/saving paper.
Get Access to the Advanced features of your Printer with Driverless Printing.
By Default the ScoMIS Driverless Printing will only create 2 Printers on the Terminal Server. This has been designed to help make more efficient use of Server resources.
The ScoMIS Terminal Server platform has 3 methods of being able to print. If you are a Server 2008 Customer you will be able to print using a Printer Driver, EasyPrint or Driverless Printing (ScrewDrivers).
The Logon Screen will show you which version of Terminal Server you are accessing.
Feb 072011
This FAQ details the functionality of the ScoMIS FMS Database Selector application
ScoMIS support the following clients for connection to the SIMS Terminal Server Service…
Changes to SIMS Terminal Server usage policy regarding idle and disconnected users.
You will need to make the file available on the Terminal Server………