It is possible to connect to the Scomis Hosted Application Service (Terminal Server) using an Apple Macbook from home or in school using the Microsoft Remote Desktop client.
- NOTE: Capita SIMS .net requires Microsoft Office Products for reporting, it is therefore the responsibility of all schools to ensure that all users and devices are covered for remote use rights by having a valid Microsoft Office 2016 Licence (Standard Edition Minimum).
For instructions on configuring iPads or other iOS devices please use the guidance provided on this FAQ – http://faq.scomis.org/kb13251/
If you already have the Microsoft RDP App installed – try this Quick Connect ink before configuring the App.
If you are looking for printing trouble shooting please read this NOTE.
To connect to the Scomis Hosted Application Service (Terminal Server) on an OSX device please follow the below steps:
- Open the Apple App Store and search for ’Microsoft Remote Desktop’, then download and install it.
2. Click on Cog Then Preferences,
3. Choose Gateway and add in gw-eclipse.rdp.scomis.org
4. Click on the red dot in the top left of the screen (in OS X) to close the window.
5. Click on the ‘+’ button to create a ‘Desktop’ connection.
6. Click on ‘Show More’ and populate the fields as shown in the image below under the General tab:
NOTE: Use either CL2.rdp.scomis.org (2016) or Apple.RDP.scomis.org (2008)
7. Click on the ‘Local Resources’ tab and tick Folders and Printers – Add any folders you wish to access by click the + button.
8. Click Save.
NOTE: Make sure on the Mac you go into System Preferences – Printers & Scanners – set the Default printer drop down to your main printer. (Otherwise you may not have a default printer in SIMS).
9. The RDP client home screen will now list all the connections that have been created, you can create as many as required.
10. Double click on the desired connection and login using your normal login details as provided by Scomis.
Please note: If this FAQ is applied to a private home computer, Scomis is unable to provide support.
Connecting to Apple.rdp.scomis.org is different from standard Windows servers in that it is more driver dependant. So if the print driver is not recognised by the Apple server the printer will not show up.
We can work around this by adding drivers on to the server, HOWEVER this will be reviewed on a case by case basis and with reasonable endeavours.
Also Make sure you have “Forward Printing Devices” ticked as mentioned here.
Reviewed on 02/03/2018