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My printer is showing up as offline.

 Printers
May 282009
 

First make sure the printer is plugged in and turned on.
Go to Printers and Faxes and right click on the printer in question and choose ….

 Posted by Matthew.Evans at 12:33 pm  Tagged with: offline

I would like to add a network printer to my workstation.

 Printers
May 282009
 

To add a network printer go to the start menu and click on printers and faxes.

On the printers and faxes screen right click on an empty part of the window and choose Add Printer and then click next.
Click on Network printer or a printer attached to……

 Posted by Matthew.Evans at 12:33 pm  Tagged with: add printer, network

I am unable to print to the network printer from my workstation even though it is in printers and faxes and showing as ready.

 Printers
May 282009
 

This could be because your printer has been disconnected somehow.

Check the network cables from the printer.
Check to see if other workstations are having the same……..

 Posted by Matthew.Evans at 12:31 pm  Tagged with: network printer, not printing, unable

My printer is producing black smudges down the paper when printing.

 Printers
May 282009
 

If this is happening your printer may be dirty.
Check if your printer is able to run a print clean page which can be found by going into printers and faxes…..

 Posted by Matthew.Evans at 12:29 pm  Tagged with: blotches, clean, print, smudges

I used to have a folder list on my outlook screen but it has vanished!

 Email
May 282009
 

On the top of your outlook, click on View then from the drop down menu choose Folder List.

 Posted by Matthew.Evans at 10:53 am  Tagged with: folder list, outlook

My Easy Mail inbox seems to be getting full all the time.

 Email
May 282009
 

When schools are first set up on easy mail they are giving a 20mb limit on their easy mail account and 100mb of extra overspill space.
Generally if your usage is always close to or at …..

 Posted by Matthew.Evans at 10:53 am  Tagged with: easy mail, easymail, full, limit

I am unable to open attachments within Easy Mail.

 Email
May 282009
 

This can be caused by your temporary internet files being full and there not being enough space to store it so it can be opened.
To fix this open up Internet Explorer…..

 Posted by Matthew.Evans at 10:44 am  Tagged with: attachments, easy mail, easymail

Outlook sometimes it freezes or crashes while I’m using it.

 Email
May 282009
 

A possible easy fix is to repair Outlook.

Open outlook and go to the top of the outlook toolbar and choose Help.
Scroll down and choose Detect and Repair…….

 Posted by Matthew.Evans at 10:42 am  Tagged with: crashes, freezes, frozen, outlook

Have been sent an email containing a docx file but it will not open in Word.

 Email
May 282009
 

DocX files are generated through Word 2007 and are incompatible with earlier office versions.
There is a compatibility pack on the Microsoft website which will allow ….

 Posted by Matthew.Evans at 10:41 am  Tagged with: 2007, docx, office, outlook, word

My emails seem to be vanishing from Easy mail after opening them up in outlook.

 Email
May 282009
 

By default when using Outlook to access emails it removes the original email from Easymail and moves it to your Outlook. To correct this a tick needs to be placed in Leave a copy of message on server…

 Posted by Matthew.Evans at 10:33 am  Tagged with: easy mail, easymail, outlook

New emails do not display a notification on my taskbar when they arrive.

 Email
May 282009
 

To have the notifications show up:

Open up outlook and go to tools – options – emails options…..

 Posted by Matthew.Evans at 10:22 am  Tagged with: Email, outlook, tray icon
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