The Scomis Hosted platform now utilises Microsoft Edge as its Internet Browser. Previously, in Internet Explorer 11, there was a “Print ” button showing in the toolbar at the top of the page. Due to the way that Edge works, this is no longer possible. To bring up the Print Preview and dialogue window, simply…
The Individual Session Summary Report (Reports/Attendance/Individual Pupil Reports/Individual Session Summary Report) will only display one student’s attendance details per page. Unfortunately it is not possible to change this. As a workaround, please follow the instructions below: Open File Manager Choose a destination (Eg: F:/Public/Updates) Right click on the white background and select New/Microsoft Word Document. …
Please note – Microsoft will no longer offer security fixes for Windows 7 from January 2020, upgrade to Windows 10 as soon as possible. Click on the Start button. Click on Devices and Printers. Select the printer you would like to test by clicking on it once, using the right hand mouse button click over…
If you want to add or remove detail such as ledger code……………
If the fonts appear wrong on the page or the spacing of text is not correct, check the following…
Sometimes a print job gets stuck in the queue; the school users can’t delete it themselves etc. You may need to restart the Printer Spooler Service on the curriculum server (or which computer is hosting the printer) and to delete the offending file. The Following should be done by whomever is responsible for Curriculum network: Remote into…
Is there an error message or red/amber LED on the printer? YES – Obtain printer make and model and approximate age Re-seat the printer cartridge(s) and ensure there are no paper jams Restart the printer If no difference download the manual to troubleshoot the exact problem NO – As System Administrator login to the curriculum…
If this is happening your printer may be dirty.
Check if your printer is able to run a print clean page which can be found by going into printers and faxes…..