How do I change the school address in FMS?
If your school has moved location and the address is still incorrect in FMS you will need to change the details in the following 2 locations…
How do I add a new Financial Year?
Tools>Define Financial Year…………
We have a new headteacher this term. How can I change the name in Claims?
To change any of the automatic details on the claims letters go to ……
Someone didn’t claim last month how can I do it now?
Just do it in exactly the same way you would normally…………..
How do I get Petty Cash into the new year?
Petty Cash monies will be automatically transferred …………..
How do I add a new user to DCC/Plymouth Applications
It is only available to users with system manager rights…………
Download and Reformat says data is password protected
This may be due to several things ……………….
I have opened the new year and none of my staff are showing in personnel projections.
Either you have not copied the mappings from the previous year or you have not defined salary periods…………..
How do I open the order book for the new year?
Tools>Define Financial Year………….
How do I add a new user to FMS?
A current user of FMS with Supervisor level access needs to log in and
…………
SnapShot Viewer
Users get an error – 404 file not found when trying to download SnapShot Viewer.
Reversing Journal error on posting
Receiving error message is General SQL error [microsoft][SQL Native Client][SQL Server]LRM15 ……..
DCC Applications error 117
117- file opening error- 152 system error- 104- database connection error …………..
I have downloaded reconciliation files but they are not available to import in FMS
Should you have gone to Securenet via the internet or can see the files in DTSApps\Simsf then…………….
I can’t add a petty cash item, the plus is greyed out
This is because the book is full. Go to Tools>Books>Petty Cash……..
Reconciliation error “an attempt was made to re-import the file”
The problem can happen if FMS crashed during the import or if the OK button was not clicked after the import…………….
Petty Cash Reimbursement error “School Budget Share would be overdrawn”
This is due to insufficient funds in School Budget Share so a temporary workaround is needed…………..
Non-Invoiced Income post button greyed out
This is because the process has been interrupted.
Go to Focus>Non-Invoiced Income>Paying In Slips………….