Hosted Applications – Quickletter Template
Individual quickletter templates for staff on the Hosted Terminal Server.
SIMS .net Quickletter and Office 2010
Quickletter doesn’t display the Save and Upload button since upgrading to Office 2010.
GroupCall Emerge on Terminal Server
Groupcall Emerge is an innovative app for iPhone, iPod and iPad devices that enables schools to have an up to the minute copy of SIMS data on a hand held device.
Encryption: Installation onto HP Powerbook S-Series Laptops
Read this FAQ before installing the Scomis Encryption Service Software onto any HP Powerbook S-series laptops…
Enable a School for A2C Exams on Terminal Server
Steps required to enable the A2C Exams application on Terminal Server.
Updating Discover on Terminal Server
Upgrading the Discover Client and Databases
How to publish assessment or profiles Reports to SLG
The process of uploading reports generated in either Profiles or SIMS Assessment will need to be managed carefully. The process is described below.
Left handed mouse won’t work with SIMS Terminal Server
Sometimes, although your mouse has been configured to work for a left handed user, when logging in to SIMS Terminal Server, the settings are lost. If this is the case, downloading and installing the appropriate Microsoft Intellipoint driver software corrects this. In some cases, you may need to consider purchasing or locating a newer mouse…
How do i check if i have Windows 7 32bit or Windows 7 64bit operating system?
Take the following steps to establish if you have Windows 7 , 64bit or Windows 7 32bit operating system Click Start Right click on Computer Choose Properties Within this section it should say System Type and this will show if you have a 32bit machine or 64bit machine. Alternatively, if you are using Windows XP, Windows…
Teacher 2 Parents – Invalid Username or Password
When using Teachers 2 Parents to create an extract and update T2P’s an error may occur ‘Invalid username or password’. T2P uses the sims.net username Teachers2Parents. This username and password can be checked by logging onto sims.net using the username ‘Teachers2Parents’ and the password, (on TS log onto the local install of sims Start>All Programs>sims…
Encryption: How to obtain the code of the day for use with the recovery tools
To use either of the wintech or safetech recovery tools you will need to obtain a code of the day…
SIMS External Connector for third party application which link with SIMS (for schools on our hosted SIMS platform only)
This article is only relevant for schools on our hosted applications platform who have 3rd party software which links with SIMS and which Scomis do not currently host (eg – current commonly used applications in school are Nationwide Cashless Catering, ALPS) Please see article http://faq.scomis.org/kb2170/ for a full list of third party applications which fit…
Scamp upload error
This is usually a corrupt exe file…………
Encryption: How to request access to the Online Recovery Portal for your school
Following feedback from schools and a succesfull pilot we are please to make available an online recovery portal for the encryption service customer with a .adm account.
Setting up BACS eAdvices on SIMS Terminal Server
Setting the FMS eAdvices email parameters
Remote backup – Accounts Over the Limit
Procedure for over limit accounts Step 1: The ‘Accounts over limit’ email is sent to the service desk and to supportworks. Within supportworks the email will need to be moved across to the folder entitled ‘backups’. This will need to be done by the person that is on the early. The person that is doing…
Changing a Hosted Applications user name – ie due to surname change
To change a hosted applications username following a request from the school (normally if someone gets married) firstly login to SIMSNET01 and rename the user’s account in Active Directory, making sure all fields get updated including the login name field. Connect to the users school SIMS database. Go to Focus, System Manager and re Windows…
How to run an Remote Backup manually
To run a manual backup of your PC or server using the Scomis remote backup service, simply do the following. Right mouse click on the system tray icon in the bottom right hand area of your computer screen. Select “Backup Now” in the options. —————————————————————————– If you can’t see this icon, check to see…
What is a SIMS External Connector?
What is an external connector
Checking Database Connectivity for SIMS .net and FMS
Diagnose SIMS .net or FMS connectivity issues with the database server
Teachers to Parents – Pupil Killed
Teachers to parents won’t work and is displaying an error message.
Backup Performance optimisation using the NTFS Journal
Version Six of the Attix 5 SE (Server Edition) client application has introduced the ability to track changed files using the NTFS Change Journal.
SLG – Homework in SIMS and SLG
Homework in SIMS.net and Learning Gateway It is now possible for Homework to be recorded in SIMS and this viewed by parents in SIIMS Learning Gateway. This is a cost option from Capita, which some schools might want to use. There are two parts to this module – the web parts for SLG A Parent…
Accessing hosted SIMS with an Apple Mac OS from School
**************************************UPDATE************************************** Microsoft has now released free RDP Clients for OSX and iOS which Scomis now support for connecting to our services, Please see http://faq.scomis.org/kb11320/ for more information on connecting to our Hosted Application Service for SIMS from home and in school. **************************************UPDATE**************************************
SLG – How to unconsolidate an SLG user
Affected Products Learning Gateway 2 AD Provisioning Service Advice In order to unconsolidate a user you must have version 7.122 of SLG and ADPS (August 2009 release) or later. Only a site administrator can unconsolidate users. In order to do so access the Manage SLG User Detail Page under Site Administration. Choose Site Actions |…
SLG – Pre-Implementation Data Collection Sheet
Please complete this data collection sheet after you have placed your order for SLG…
SLG – Customer Requirements
SLG Customer requirements / Pre-Requisites for Schools hosting their own Sims Data
Troubleshooting SIMS Terminal Server connection problems
Error Message – “The client could not connect to the remote computer” Can the user access the Internet? – Load www.bbc.co.uk and browse a few of the news page. If No – check with other users in the school to see if Internet access is available or not. If other users are ok, it is…
SLG – How do we delete an online report or reports which are already published?
Problem: You have online reports published in SLG that are visible to users that you need to delete Cause: You have accidentally published reports at the wrong time You have found an error which needs to be corrected in published reports You have reports published which are no longer relevant you have reached your storage…
Idle time limits on the Hosted Application Service
This article covers the Idle session limits on the hosted application service” which is the length of time a session will receive no input from the user by either the keyboard or the mouse before a session is logged off.