Kaleidos

About Kaleidos and which servers are involved.

Scomis / Redstor Backup Installation Files

Click on the links below to download the relevant MSI or other files required for your installation.   Redstor Pro ESE Client Software. Click the title to download the Redstor software for Windows 7 Desktop and above, Windows Server 2008 and above. Click on the latest version link and the select the correct O/S version…

PC Waste Disposal

Stone offer a disposal service to DCC whereby they collect equipment from around the council and there is no charge. All hard drives are wiped of data prior to being sent to our recycling facility in Stone where all materials are broken down for recycling. If a school is in the process of buying equipment from…

Remote backup: System State using Wbadmin: System state backup failed: Exit Code = -2

Issue: The system state backup may fail with the following message in the log: Message: 01:00:05 [System State (using Wbadmin)]: Performing system state backup Message: 01:00:05 [System State (using Wbadmin)]: Waiting for wbadmin to complete. Warning: 01:00:11 [System State (using Wbadmin)]: System state backup failed: Exit Code = -2 Cause: This message indicates that the…

The course I want to go on is not running in my area.

If there is a training course you wish to go on but its not running in your area please contact the Scomis Service Desk via telephone on 01392 385300 or email scomis@devon.gov.uk. We will compile a list of interest and if the demand is sufficient we will set up a training course at a suitable venue.   Reviewed…

How can I book onto a classroom training course?

To book on a training course you can either, contact the Scomis Service Desk via telephone on 01392 385300 or email scomis@devon.gov.uk. All course booking acknowledgements are sent via email to the school administration email address.   Reviewed: 28/07/2020 – AT

Encryption – Who can ask for a user recovery

Who in a school can ask for a user recovery, i.e password reset… Ideally the user themselves should ring the Service Desk if they have problems with logging onto their laptop. Where this is not possible and for example a school technician calls on their behalf the user should not divulge their security responses to…

How to restore files / folders from ScoMIS Remote Backup Service

From time to time, you may for whatever reason, need to restore a file which has been lost, deleted or changed. With the Scomis remote backup service, you can do this easily following these notes – nb – You will not be able to perform a restore if the workstation or server is currently backing…

How to check ScoMIS Remote backup logs

During half term, and school holidays, as many schools switch their PC’s or servers off, Scomis will not be monitoring log files for backup failures and sending out subsequent backup failure emails to the school were applicable. However, if the school would like to check the backup log file themselves whenever they like, they are…

Scomis Password Policy

This is the current DCC Password Policy which is applied to the ScoMIS Managed Services. It is also the password policy which schools are recommended to use…

SLG Test Accounts

You can login with these accounts – Updated 2012-11-29 Secondary Secondary log in at: https://data.scomis.org/SLGSecondary The SIMS data is accessible via the terminal server shortcut choosing “SLGSecondary” Pupil – SD06aakhtar / Testing4$ Parent – SSaakhtar / Testing4$ Parent – SSPtackroyd / Testing4$ Teacher – SSrporter / Testing4$ Teacher – SStng/ Testing4$ Administrator – SSmasif /…

Encryption – Pre-install routine checks

A number of pre-install checks are made to lessen the risks of problems during installation of the ScoMIS Encryption Service Software.  These happen automatically and depending on their outcome can either be classified as a pass, fail or warning. If a condition fails the installation will not proceed and (for example) you may need to install…