SLG – How to provision (add) users (teachers, students & parents) to SLG
This guide will take you through adding users to SLG, before continuing you should complete the FAQ on data cleansing…
SLG – Data Preparation Guide – Provisioning Accounts
Before provisioning accounts for your parents or teachers you must check that the data in Sims .net which these accounts will be generated from is up to date and accurate…
What is CentraStage?
CentraStage is an agent based management platform used for VNC remote support, hardware and software audit and scripting tasks.
Encryption: Can I take an image of an encrypted device, i.e with Ghost?
Can I take an image of an encrypted device, i.e with Ghost?
Encryption: Alternative ways to log in rather than local administrator
Is there a better way of logging onto an encrypted device as a local administrator than…
Encryption: How can I see a list of users assigned to a device
Is there a a way of seeing a list of users assigned to a particular laptop?
Encryption: Using the Scomis Maintenance Utility I can’t see all my users
On going into the User Maintenance Wizard and choosing Refresh from Central Database, some of our users aren’t listed…
Encryption: Why do I need a normal and .adm account for my laptop?
The Secondary School Deployment Guidelines suggests that if a member of the ICT team has a laptop, then they need to have a normal user account as…
Encryption: Removing the encryption installation after a failed installation
If a machine was to crash/unexpectedly restart during the encryption you may find the application is installed but the drivers aren’t activated…
Encryption: CHKDSK on Windows with UAC enabled
When UAC is enabled on Windows 7 or Vista you need to elevate the command prompt to succesfully run the CHKDSK command…
Encryption: Can I relax the password policy for my school
Can I relax the password policy used by the ScoMIS Encryption Service for my school so that my users have simpler password to remember?
Encryption: Imaging an encrypted device using WDS
When imaging an encyrpted device with WDS you might find that it appears to be succesful up until the machine restarts…
Retired – SIMS Terminal Server – How Do I Fix Printouts With Incorrectly Printed Fonts or Inconsistent Spacing?
If the fonts appear wrong on the page or the spacing of text is not correct, check the following…
Encryption: Installation on a Viglen Classlink, ISA or TMG Protected Network
Depending on how your network has been configured the Encryption Service software may fail to install in a Viglen Classlink network…
Encryption: Data Recovery on an Encrypted Device
It is possible that during the encryption process or afterwards at a later date the hard disc malfunctions. In this case normal recovery methods will not work with an encrypted disc.
Encryption: Important read before installing onto Toshiba Notebooks
Before installing the ScoMIS Encryption Service software onto a Toshiba Satellite Pro Notebook please make sure of the following…
Encryption: How to exclude the Endpoint Encryption File System from an anti-virus on-access scanner
Encryption: How to exclude the Endpoint Encryption File System from being scanned by an anti-virus on-access scanner on the client computer
Encryption – Benefits of the ScoMIS Encryption Service / truecrypt comparison
This FAQ explains some of the benefits of the ScoMIS encryption service and how this compares in each case to the open source truecrypt solution…
Encryption – problem downloading the setup package
Following the downloading guide does not work, you may have problems with the web page freezing or simply appearing to do nothing…
Hosted Application Service – How do I log off when my session has frozen?
More often that not, sessions are not actually frozen, so running through these tasks are likely to resolve most issues…
Scomis Hosted Applications – How do I change my password manually?
How to change your password in the SIMS Terminal Server.
Encryption – Usability support for visually impaired users
To enable visually impaired users to easily use an laptop once it has been encrypted you need to contact the Service Desk…
Encryption – How To Perform a user recovery
ScoMIS Encryption Service – HOWTO: Perform a User Recovery…
Backing up the RM CC4 Database
How to backup the RM CC4 Management Console Database when using Remote Backup Software.
How to find your computers IP address and check if it is static or dynamic
Video guide on how to get you IP address for your computer. Click the link to watch.
Encryption – Secondary school – 03 – Enrol End User
This screen cast video is the third in a series of three going through a deployment in a secondary school…
Encryption – Secondary school – 02 – Second Installation (end users device)
This screen cast video is the second in a series of three going through a deployment in a secondary school…
Encryption – Secondary school – 01 – First Installation (creating ICT staff accounts)
This screen cast video is the first in a series of three going though a deployment in a secondary school…
Encryption: End user encryption installation
This video is a demonstration of an end user installation to give you an idea of the process and how simple it is – the video quite large so may take a few minutes to download and begin… [swfobj src=”http://faq.scomis.org/wp-content/uploads/2010/01/ScoMIS-Encryption-Service-End-User-Installation.swf” width=”640″ height=”480″ align=”center”] Reviewed 22/12/2014.
Encryption: How to Run a CHKDSK and check the results
Before installating the encryption software you must run a CHKDSK to make sure that the hard drive is mechanically healthy.