GroupCall Emerge on Terminal Server

Groupcall Emerge is an innovative app for iPhone, iPod and iPad devices that enables schools to have an up to the minute copy of SIMS data on a hand held device.

Left handed mouse won’t work with SIMS Terminal Server

Sometimes, although your mouse has been configured to work for a left handed user, when logging in to SIMS Terminal Server, the settings are lost. If this is the case, downloading and installing the appropriate Microsoft Intellipoint driver software corrects this. In some cases, you may need to consider purchasing or locating a newer mouse…

Teacher 2 Parents – Invalid Username or Password

When using Teachers 2 Parents to create an extract and update T2P’s an error may occur ‘Invalid username or password’. T2P uses the sims.net username Teachers2Parents. This username and password can be checked by logging onto sims.net using the username ‘Teachers2Parents’ and the password, (on TS  log onto the local install of sims Start>All Programs>sims…

SIMS External Connector for third party application which link with SIMS (for schools on our hosted SIMS platform only)

This article is only relevant for schools on our hosted applications platform who have 3rd party software which links with SIMS and which Scomis do not currently host (eg – current commonly used applications in school are Nationwide Cashless Catering, ALPS) Please see article http://faq.scomis.org/kb2170/ for a full list of third party applications which fit…

Changing a Hosted Applications user name – ie due to surname change

To change a hosted applications username following a request from the school (normally if someone gets married) firstly login to SIMSNET01 and rename the user’s account in Active Directory, making sure all fields get updated including the login name field. Connect to the users school SIMS database. Go to Focus, System Manager and re Windows…

Accessing hosted SIMS with an Apple Mac OS from School

**************************************UPDATE************************************** Microsoft has now released free RDP Clients for OSX and iOS which Scomis now support for connecting to our services, Please see http://faq.scomis.org/kb11320/ for more information on connecting to our Hosted Application Service for SIMS from home and in school. **************************************UPDATE**************************************

Troubleshooting SIMS Terminal Server connection problems

Error Message – “The client could not connect to the remote computer” Can the user access the Internet? – Load www.bbc.co.uk and browse a few of the news page. If No – check with other users in the school to see if Internet access is available or not. If other users are ok, it is…

Idle time limits on the Hosted Application Service

This article covers the Idle session limits on the hosted application service” which is the length of time a session will receive no input from the user by either the keyboard or the mouse before a session is logged off.

Kaleidos

About Kaleidos and which servers are involved.

Scomis Password Policy

This is the current DCC Password Policy which is applied to the ScoMIS Managed Services. It is also the password policy which schools are recommended to use…