24 May 2012
When saving reports from Sims .net the edit options such as Data sort are greyed out - this is in Excel 2010. If the header bar, besides giving the file name, also…
In a normal school environment where each member of staff has their own computer with a local copy of SIMS .net installed.  Each member of staff had their own custom version of…
24 Apr 2012
Since upgrading to Office 2010 on the SIMS Terminal Server, Quickletter does not have the same "Quick Letter Save and Close" button as before. Due to the changes that Microsoft have made…
12 Apr 2012
Groupcall Emerge is an innovative app for iPhone, iPod, iPad and Andriod devices that enables schools to have an up to the minute copy of SIMS data on a hand held device.…
30 Mar 2012
The Microsoft Remote Desktop application is usually installed with all Microsoft Windows operating systems.  It is used to connect to a remote computer, such as the scomis Terminal Server or another server/computer…
2 Mar 2012
**************************************** Important Update **************************************** This connector has been updated with v5 - please visit http://www.scomis.org/go/hosted **************************************** Important Update **************************************** . . .   . . .   . . .   . . .…
25 Jan 2012
Sometimes, although your mouse has been configured to work for a left handed user, when logging in to SIMS Terminal Server, the settings are lost. If this is the case, downloading and…
9 Nov 2011
Schools who use the Scomis Hosted Applications Service must use the SWGfL smart host for sending email notification messages for BACS payments.  Schools will not be able to use their own hosted…
20 Oct 2011
Our Server 2008 Terminal Server platform has been enabled with a truly Printer independent Driverless solution called Screw Drivers.  The product removes many of the restrictions surrounding host based printers. You will need to…
19 Oct 2011
This faq details how we backup the Hosted Application Service The whole platform is backed up into the Scomis Remote Backup Service  giving you a daily backup for 30 days with a…
11 Oct 2011
NOTE: the information below is no longer relevant, all schools now have access to their own PSFADMIN account, if they request assistance with the audit they may simply need to be advised…
8 Sep 2011
Terminal Server (Remote Desktop) crashes and closes the Terminal Server connection. Details of the fault may include "faulting module sdrdp5.dll" ScoMIS have identified that the problem is caused by our Driverless Printing…
7 Sep 2011
The term SIMS External Connector applies to Schools who have a third party application installed somewhere in their school that needs to access SIMS data that is stored on the Scomis Hosted…
Don't panic! When the Teachers to Parents application displays an error message with text similar to "pupil killed", what this really means is that the software hasn't been able to grab the…
5 Jul 2011
**************************************UPDATE************************************** Microsoft has now released free RDP Clients for OSX and iOS which Scomis now support for connecing to our services, Please see http://faq.scomis.org/kb11320/ for more information on connecting to our Hosted…
18 Feb 2011
**************************************UPDATE************************************** https://gateway.scomis.org has been replaced with our new connector. Please download the connector from http://www.scomis.org/go/hosted instead of following this faq. **************************************UPDATE**************************************  
The Driverless Printing Solution on the SIMS Terminal Server gives a number of Advanced Options that extend the functionality of the software. Open the ScrewDrivers v4 Control Panel. Click on the name…
By Default the Scomis Driverless Printing will only create 2 Printers on the Terminal Server.  This has been designed to help make more efficient use of Server resources. If you have more…
2 Feb 2011
Idle time limits on the Hosted Application Service for SIMS disconnecting users Updated December 2015 This article covers the Idle session limits on the hosted application service" which is the length of…
30 Sep 2010
If your screen goes black or is un-responsive, and you can't run the Focus > Exit menu route in SIMS .net.  Try the following method to force a logout of from the…
5 Jul 2010
This is the current Scomis Password Policy (which has been based on the Devon County Council Password Policy) which is applied to the Scomis Managed Services.  We also recommend that schools adopt…
29 Jun 2010
NovaT6 will prompt for a username and password on the Hosted Terminal Server if the user has launched NovaT6 from a custom shortcut. The Hosted Terminal Server uses Windows Authentication for Database…