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Sending next year’s timetable early (June/July)
Some schools wish to send their next year’s timetable early, i.e. in June or July, so that the students can begin next year’s classes before the end of the academic year. In order to do this you will need to send a copy next year’s timetable for the appropriate date range, taking care to edit…
FMS Emailing Orders as PDFs
Since the FMS Autumn 2013 upgrade, it has been possible to automatically email suppliers with the purchase order instead of printing it out and faxing it through. Below are the steps necessary to enable and set up this functionality within the Hosted Environment. If using a school domain as the “from” address for the email…
How to schedule InTouch detention message
When each student is added to the detention choose the mail button Select Send Later option and enter the day/time required This can be checked by going to Focus>InTouch>Check messages kb20977 How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote count: No votes so far! Be…
Mcafee Antivirus blocking sent emails within Outlook
There is occasionally an issue where users who have McAfee Antivirus are unable to send emails through Outlook. When you try to test the server settings and see why it is failing you will be presented with an error saying that Outlook has “Failed to access the outgoing SMTP server”. The text in the error…
Bulk importing email addresses
If you need to add in email addresses for a large number of people in SIMS. You can follow this guide – Bulk Import This can be done for current staff members and contacts (for pupils see https://faq.scomis.org/kb26013/) This document can be followed as it is for Non-Hosted schools but if you are a hosted…
Unable to send In Touch text messages
If the emails are not affected then check that the school has sufficient credit to send text messages. Log into http://www.pageone.co.uk/login and check and/or top up SMS credit in order to send text messages. Pageone log in details can be found in Tools>InTouch>Module set up They can be contacted on 0333 200 5033 or via email at customersupport@pageone.co.uk….