There is currently a known issue with the Mcafee Antivirus auto updating or manually updating on a South West Grid for Learning connection. This appears to be an issue across all versions of anti virus available at this time.
This is caused by the Mcafee Antivirus not pulling through the South West Grid proxy settings from Internet Explorer correctly. Please follow these steps to resolve the issue:
- Go into the Mcafee virus scan console, you can access this via Start – All Programs, or by the System Tray (Show hidden icons if necessary).
- Within the console go to Tools – Edit AutoUpdate Repository List.
- Go to the Proxy Settings tab
- Ensure the proxy settings match the image below (Click on the image to enlarge it).