Remote Backup Service software changed from Attix to Redstor

Problem

You noticed your remote backup application icon of software changed from being branded Attix to Redstor

New tray icon New  Old Attix5 System Tray Icon
New splash screen
New Application branding

Cause

As part of a planned upgrade to our service the client application was automatically updated for many customers on July the 12th – this was a mistake and we apologise for the lack of communication and advanced warning to notify our customers.

Over the course of the next few months all of our customers will receive the upgrade to v17 which will also bring our Scomis branding.

Solution

This is not a fault.

At this stage this is a cosmetic change but is part of an improvement program to the service which will enable us to bring new features and services online

 

kb18920

 

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