When trying to print from SIMS, the error No Printers Defined appears with the explanation: You do not have any Printers Defined. Please add at least one (1) Printer via the control panel. Press OK to exit this utility.
This is most likely due to a problem with the Driverless Printing Client. To resolve this, ensure that you have downloaded the correct client by following these steps:
- Check whether your PC is a 32 bit or 64 bit machine by right clicking on
This PCand selecting Properties - Uninstall Screwdrivers via
Add or remove programs - Reinstall the correct version of Screwdrivers via faq.scomis.org > Hosted Application Connector > Driverless Printing Client (You will have a 32 or 64 bit option which must match your PC)
- Once downloaded, follow the guidance on the following FAQ to ensure you have the correct settings for Screwdrivers: https://faq.scomis.org/kb18499/