No Printers Defined error

When trying to print from SIMS, the error No Printers Defined appears with the explanation: You do not have any Printers Defined. Please add at least one (1) Printer via the control panel. Press OK to exit this utility.

This is most likely due to a problem with the Driverless Printing Client. To resolve this, ensure that you have downloaded the correct client by following these steps:

  1. Check whether your PC is a 32 bit or 64 bit machine by right clicking on This PC and selecting Properties
  2. Uninstall Screwdrivers via Add or remove programs
  3. Reinstall the correct version of Screwdrivers via > Hosted Application Connector > Driverless Printing Client (You will have a 32 or 64 bit option which must match your PC)
  4. Once downloaded, follow the guidance on the following FAQ to ensure you have the correct settings for Screwdrivers:

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