How do I install Hosted SIMS on a managed Chromebook that supports Google Play Store?

This FAQ will run through how to install the Hosted Android App on a managed device  – if your Chromebook is a personal machine i.e. if your email address that you use to log in is a personal email address please see the following FAQ:

Step 1: Check to see if your device is supported by Google Apps

Most new laptops will have a sticker below the keyboard

If you are unsure you will need to check the Google Supported devices.

Any devices saying planned have been at that status for many months and I would not recommend waiting on them getting support soon.

Step 2: Check to see you have the most up to date version of Chrome OS

Android support is quite a new feature, we would recommend you check you have the latest version of Chrome OS on your device before setting up apps. Your Chromebook must run Chrome OS version 53 or higher.

To do this follow these steps;

  • Click on the bottom right hand corner of the screen to bring up the menu with your account photo.
  • Click Settings .
  • This will load a separate window. You will then need to click on Menu   (situated in the top left hand corner) and then select About Chrome OS.
  • Under “Google Chrome OS,” you’ll see which version of the Chrome operating system your Chromebook is using.
  • Click Check for Updates.


Step 3: Enable Android Apps on your device

If you have managed devices you can deploy the Android Microsoft Remote Desktop App , but you will need to make sure you have enabled Android Apps on your devices.

If you have not follow these steps;

  • Log into your admin console via a web browser
  • Click Device Management
  • Select Chrome Management (Situated in the left hand column)
  • Click Android Application Settings
  • (Optional) If you haven’t already set up Android management for your organization:

o   Click the Android for Work link.

o   Accept the Google Play for Work and Education agreement (If this is missing it means that this has already been agreed)

o   Select Enable Android applications to be managed through the Admin Console.

Step 4: Approve the Microsoft Remote Desktop App in the App Store

Once you have enabled Android Apps you will need to deploy the app follow these steps;

  • Log into your admin console via a web browser
  • Go to Device management
  • Click on Chrome management (Situated in the left hand column).
  • Click App Management.
  • On Filter (on the left hand side) change App Type to Android Apps
  • Click on the Yellow Circle (In the bottom right) – this will take you to the Google Store

  • In the search bar at the top of the screen search for ‘Microsoft Remote Desktop’ and press enter.
  • Click on the full version of Microsoft Remote Desktop
  • Click Approve and Approve again.
  • Click Keep approved when app requests new permissions click Save


Step Five: Deploy the App to the Managed Devices

  • Log into your admin console via a web browser
  • Go to Device management
  • Click on Chrome management (Situated in the left hand column).
  • Click App Management.
  • On the left, select Android Apps from the App Type filter menu.
  • In ‘Type Filter’ select Approved Android Apps
  • Select Microsoft Remote Desktop App
  • Click User settings.
  • On the left, select the relevant Group from the Schools Domain.

o   You may need to allow the application at Domain (Root) Level to work

  • Turn on (click Override if required) Force installation.
  • Turn on (click Override if required) Pin to taskbar.
  • Click Save.

This will then deploy the app to the selected users, if they have an internet connection deployment can take up to 15 minutes.

Once the App is installed you will need to configure the Scomis Hosted App Settings – please see the following FAQ with instructions on how to do this

  • NOTE:  Capita SIMS .net requires Microsoft Office Products for reporting, it is therefore the responsibility of all schools to ensure that all users and devices are covered for remote use rights by having a valid  Microsoft Office 2016 Licence (Standard Edition Minimum).
Posted in and tagged , , , .