Encryption – problem downloading the setup package

 

Summary:

Following the downloading guide does not work, you may have problems with the web page freezing or simply appearing to do nothing.

Troubleshooting Steps:

  • Empty your tempory internet files
  • Try holding down “Ctrl” whilst clicking the download link – keep the “Ctrl” key held down until the installation routine appears

Workaround if the above fails:

 

Reviewed 20/04/2015

Posted in Deployment, Encryption, Services and tagged , , , , , , .