Scomis Training Environment – Login Error

When attempting to access the Scomis Training environment on https://train.scomis.org we have seen a small number of users experience the following error: “Error – expecting a single child node with tag: authentication” If you click on “OK”, you receive the following error: “Error – Failed to connect to the Connection Server.” To resolve this error,…

Print from Microsoft Edge

The Scomis Hosted platform now utilises Microsoft Edge as its Internet Browser. Previously, in Internet Explorer 11, there was a “Print ” button showing in the toolbar at the top of the page. Due to the way that Edge works, this is no longer possible. To bring up the Print Preview and dialogue window, simply…

Trouble Accessing Training Environment

When using Microsoft Edge browser to access the Training and Support environment (https://train.scomis.org) we have seen the following behaviour: Browse to https://train.scomis.org Log in with user details, user is presented with the option for the Primary or Secondary Training Pools. User clicks on one of the pools to launch a session but the following message…

Accessing Internet Favourites in Microsoft Edge

To access your Internet Favourites in the Edge browser you need to click on the “Star with 3 lines” icon at the top right of the Edge window:                         If there is another website you wish to add to your list of favourites, then…

Export to Excel in Edge – Scomis Hosted Platform

Now that Internet Explorer 11 has gone end of life (see here) we have had to deploy Microsoft’s new Edge Chromium browser across the Scomis Hosted Platform. Many websites had stopped working fully in IE11 and had compatibility issues, which resulted in pages not showing fully and some functionality not working. Whilst Edge is now…

Downloading files on the Scomis Hosted Platform

Internet Explorer 11 is now End of Life so we have had to deploy Microsoft’s Edge browser for use. Downloading a file is slightly different in Edge than it was in Internet Explorer. When you click on a file to download (for example, Exams base data files) the file will automatically be downloaded to the…

Access to the Scomis Training Environment

Scomis training courses are delivered using VMWare Horizon virtual desktops, accessed via an HTML web portal. To ensure that the training course goes as smoothly as possible, Scomis recommend that access to the training portal is checked and verified well in advance. The details of this portal are as follows: Webpage: https://train.scomis.org IP Address of…

Accessing Onedrive on the Hosted Platform

Currently, it is only possible to access your Onedrive data by using the Onedrive website (as opposed to the Onedrive app) within the Scomis Hosted platform. To do this you will need to have the “Onedrive” shortcut allocated to your Hosted account. There will be users within your school who can do this for you…

Scomis Hosted Application v6 – What’s New?

After upgrading to version 6 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed… Scomis Hosted Connector v6 release: Version 6 has been built around Microsoft’s .Net Framework and contains all of the previous features and functionality of the v5.42 client (the last main release). **IMPORTANT** Because…

Installing the V6 Scomis Hosted Apps Connector

For a school to be able to access the updated Server 2016 based Scomis Hosted Apps platform, they will need to install the latest version of the connector. To do this, first download the latest V6 connector from: http://simsts.scomis.org/ScomisHostedAppsV607.msi (this will be updated as necessary) Once downloaded, ensure the user is logged out of the Hosted…

Manual SIMS/FMS/Discover Upgrades

For schools NOT using SOLUS3 to deploy their SIMS/FMS/Discover upgrades please advise them to check the following location for the latest upgrade files: http://solus2.scomis.org/latest-release-files/ In this folder you will find the latest Capita upgrade files for SIMS, FMS and Discover. These files are direct from Capita and as such are password protected. The passwords for…

Solus 3 Troubleshooting Tips

Below are some useful tips for troubleshooting issues with Solus 3. Ensure that the Solus Installation Pre Requisites have been met, check list below: All machines that will form part of the SOLUS3 environment, being those that are used for SIMS, SIMS Discover or FMS, will require certain pre-requisites before the installation of the Agent…

Removing a Device From Solus 3

If a device is no longer on the network, it makes sense to remove this device from the SOLUS³ environment. This action keeps your system tidy, maximises security and avoids confusion. To remove a device from Solus 3: Open the Solus 3 Deployment Server UI.   Select Environment | Agents to display the AGENTS page….

Forcing an Upgrade to Workstations and Troubleshooting Solus 3

Sometimes for various reasons, an update may fail to deploy to all workstations. In this instance it is possible to Redeploy the update or force the update on the workstation using the Solus 3 Agent. If upon checking, the result of an update is “Partially Successful” then it will be most likely that the update…

Deploying Updates/Patches via Solus 3 Manually

If your updates are not scheduled to run automatically then follow the below procedure to use Solus 3 to check for updates. On the machine where Solus 3 is installed, run the SOLUS3 User Interface from the icon on the desktop.         From the main Solus 3 screen, click on “Upgrades” and…

Checking the Status of an Update/Patch via Solus 3

To check the status (success/failure) of an update that has been deployed either manually or automatically using Solus 3, please do the following: Open Solus 3 by clicking on the desktop shortcut for the “Solus 3 Deployment Server UI”           Go to “Upgrades” and then “Deployment History”.   You will be…

Checking for Updates via Solus 3

If your updates are not scheduled to run automatically, then follow the below procedure to use Solus 3 to check for updates. On the machine where Solus 3 is installed, run the SOLUS3 User Interface from the icon on the desktop.           From the main Solus 3 screen, click on “Upgrades”…

Authorising an Update/Patch via Solus 3

To authorise an update or patch for a school (SIMS/FMS/Discover) via Solus 3, first, logon on to the Scomis Solus 3 Authorising server (solus3-int.scomis.org) using your SIMSNET credentials via the shortcut on the Hosted desktop. PLEASE NOTE: You will need to enter your username prefixed with SIMSNET i.e. SIMSNET\Joe.Bloggs43 Once logged in,from the desktop, launch…

Adding a Machine to Solus 3 on an Active Directory Network

If you have got Solus 3 installed on your Windows Server based Active Directory network and wish to add a new SIMS/FMS/Discover workstation then please do the following: On the server where Solus 3 is installed (usually the SIMS server), open the Solus 3 Deployment Server UI.           Once opened, click…

Adding a Machine to Solus 3 on a Peer to Peer Network

If you have got Solus 3 installed on your Windows 7 based Admin network and wish to add a new SIMS/FMS/Discover workstation then please do the following: On the new machine which is to be added, browse to G:\SOLUS3\Workstation Setup Files . In this folder you will see the installer files for the Solus 3…

Benefits of the Scomis Hosted Application Service

Do you spend valuable time and money trying to keep your Management Information System up to date? Our Hosted Application Service removes the burden of managing SIMS onsite with school based servers, so you don’t need to worry about upgrades, patching, backups or keeping server software up to date – we take care of that…

Introduction to SOLUS 3

  SOLUS 3 is a piece of software which is installed alongside SIMS. It comprises of an SQL database (which will need to be added in to the schools backup routine), a Windows Service and GUI console.     School settings need to be defined in the console.              …

SIMS SOLUS 3 Minimum Hardware Recommendations

To be able to run SOLUS 3  effectively it needs to be installed on a computer with a hardware specification matching or exceeding that listed below. All details come from Capita and are correct as of March 2016. Computer Processor (CPU) I3 processor or higher (I5 or higher recommended for optimum performance in secondary schools). Memory…