Unable to open FMS – Runtime Error 217

Issue: Getting runtime error 217 at 0002659E when logging into FMS Reason: This is caused when their is no printer available to FMS Within the 2016 platform for hosted SIMS, printers are picked up from your Windows settings. Make sure your printers are connected as normal outside of SIMS and then log out of SIMS…

SLG – Homework in SIMS and SLG

Homework in SIMS.net and Learning Gateway It is now possible for Homework to be recorded in SIMS and this viewed by parents in SIIMS Learning Gateway. This is a cost option from Capita, which some schools might want to use. There are two parts to this module – the web parts for SLG A Parent…

SLG – How to unconsolidate an SLG user

Affected Products Learning Gateway 2 AD Provisioning Service Advice In order to unconsolidate a user you must have version 7.122 of SLG and ADPS (August 2009 release) or later. Only a site administrator can unconsolidate users. In order to do so access the Manage SLG User Detail Page under Site Administration. Choose Site Actions |…

Remote backup: System State using Wbadmin: System state backup failed: Exit Code = -2

Issue: The system state backup may fail with the following message in the log: Message: 01:00:05 [System State (using Wbadmin)]: Performing system state backup Message: 01:00:05 [System State (using Wbadmin)]: Waiting for wbadmin to complete. Warning: 01:00:11 [System State (using Wbadmin)]: System state backup failed: Exit Code = -2 Cause: This message indicates that the…

Encryption – Who can ask for a user recovery

Who in a school can ask for a user recovery, i.e password reset… Ideally the user themselves should ring the Service Desk if they have problems with logging onto their laptop. Where this is not possible and for example a school technician calls on their behalf the user should not divulge their security responses to…

Scomis Password Policy

This is the current DCC Password Policy which is applied to the ScoMIS Managed Services. It is also the password policy which schools are recommended to use…

SLG Test Accounts

You can login with these accounts – Updated 2012-11-29 Secondary Secondary log in at: https://data.scomis.org/SLGSecondary The SIMS data is accessible via the terminal server shortcut choosing “SLGSecondary” Pupil – SD06aakhtar / Testing4$ Parent – SSaakhtar / Testing4$ Parent – SSPtackroyd / Testing4$ Teacher – SSrporter / Testing4$ Teacher – SStng/ Testing4$ Administrator – SSmasif /…

Encryption – Pre-install routine checks

A number of pre-install checks are made to lessen the risks of problems during installation of the ScoMIS Encryption Service Software.  These happen automatically and depending on their outcome can either be classified as a pass, fail or warning. If a condition fails the installation will not proceed and (for example) you may need to install…