FMS Invoice showing as “On Hold”

If you are authorising a batch of invoices in FMS and one shows as On Hold, you will not be able to tag and export it until it shows as authorised. In order to change the status from On Hold to Authorised, you need to go to Focus – Accounts Payable – Invoice/Credit Note and…

Missing invoice/supplier

This is often manifested with a mismatch of supplier details showing on an invoice and/or it missing from manual reconciliation. Check Focus>Accounts Payable>Supplier – change the view to All and page down for any suppliers with a tick in the on hold column.  Clues maybe a similar supplier name or if the school knows the supplier has changed…

Accounts Receivable – Invoice Created and Printed in error

If an invoice has been created in accounts receivable and has been printed it can’t be cancelled. To reverse the error – In Accounts Receivable, create a Receipt as if you have received payment for the invoice. Post it via the paying-in slip. In FMS | General Ledger | Manual Journal Processing – create a Cash Book…

Invoice missing in Lloyds Link but appears in BACS File

In FMS go to Accounts Payable>Suppliers and open the Supplier the missing Invoice was for. Open the Additional Tab and Enter the correct Account Number and Sort Code, then save the changes. Once you have done this you will need to amend the BACS file to include the new Bank Details. Further information on amending…

How to search transactions within FMS

Within FMS; Under Tools > Find A/P Transactions, you can then search for key words in the ‘Find transactions pertaining to’ box.   This will search all invoices, purchase orders, credit notes & deliveries and can be defined using the tick boxes.   You can only search for the year you are currently in, so…