How can I see all InTouch messages that have been sent and received?

There are two ways that this information can be viewed. The first is through Focus/In Touch/Show Messages. This displays an Inbox and Sent box. However, an easier and more beneficial way to see this information is by running an InTouch report. Please go to Reports/InTouch/Messaging Audit. This report provides details of all messages sent to,…

Send InTouch messages to leavers contacts

It is possible to send InTouch messages to contacts of students who have now left. There are currently two workarounds for this: Create a User Defined Group for the Contacts Go to Focus | Group | User Defined Groups and enter a Group Description and Short Name. Make sure that the Active State is set…