All installation (hardware & software) requests will have to be requested via the Scomis Portal, this is for any type of installation that requires a Scomis technician to visit the school. How to log an Installation request: Please log onto the Scomis Portal selfserve.scomis.org. If you are a Hosted Application Service (Terminal Server) School the log in details…
If a user from a Hosted Applications school wants access to the Portal or to be setup in Supportworks they will need to request that a member of staff from their School with System Manager rights in SIMS set them up as a user (they don’t need to be given any permissions) and requested as…
Please see below how to reset a user’s Self Service Portal password for Non Hosted Application Service School only. 1) Login to Terminal Server. 2) Double Click on the icon Supportworks – Reset Password. 3) Read the warning and click Yes to proceed. 4) Select the school 5) Select the username 6) E-mail new password…
Following feedback from schools and a succesfull pilot we are please to make available an online recovery portal for the encryption service customer with a .adm account.