23 Feb 2015
Before setting the password it is important to remember that if you lose or forget the password, it cannot be recovered.  Also remember that passwords are case sensitive. Click the File Button ,…
18 Jul 2014
Our connector will hang and appear "not responding" if certain characters make part of your Hosted Application Service Password. Problem Our connector will hang if a double quote character forms part of…
17 Jan 2012
Before setting the password it is important to remember that if you lose or forget the password, it cannot be recovered.  Also remember that passwords are case sensitive. Yes you can set…
10 Aug 2010
If you are a Devon school this cannot be done locally.  This is because most schools only have one user login 'Office'. 1. Please fax or email an official request from the…
1 Jul 2010
This guide is intended for the School SLG Administrator and takes you through what to do when a password does not work for one of your users. This process is used to create…
This may be due to several things, often just because the program is open more than once. 1. Try closing all the data transfer and internet windows then go to DCCApplications>Reformat Previously…
20 May 2010
Question: Can I relax the password policy used by the Scomis Encryption Service for my school so that my users have simpler password to remember? Answer: No; the password policy in place is…
3 Mar 2010
Scenario – A Customer is unable to log onto their encrypted device because they have forgotten their password… Note: If you are a customer who has forgotten your password please telephone the…
12 Feb 2010
Devon County Council has adopted a password policy that defines how passwords are used to protect the county network and county data.  It is recommended that Schools adopt a similar policy. Your…