26 Nov 2019
Please note that the claims prep system in SIMS is no longer in use; please submit all claims for payment into iTrent. The employee is able to do this through self-service and…
29 May 2019
If you have a cheque that has e.g. been damaged by the printer you will need to spoil the cheque within FMS, in order to re-run the cheque processing for the suppliers…
21 May 2019
This error appears because a ledger code had been created in the previous year, after close down, and had not been updated in the new year’s structure. To resolve this, you…
17 May 2019
When trying to fix the budget in FMS you may receive the error above. This is because the Expense Limit and Expense Allocated figures do not match. To match these figures go…
14 May 2019
Please click the link below for notes on using the Salary Calculator : Salary Calculator NB. These notes include details on how to stop the Salary Calculator automatically incrementing the pay scale.…
3 May 2019
Reports>CFR>CFR Report shows Preliminary being available but not Final. Resolution: Final closedown of the relevant financial year needs to take place first. kb23888
19 Mar 2019
Order shows as fully invoiced, not reconciled, but there is no option to cancel or delete. This is due to the cheque processing area not being completed, to resolve use the following…
29 Oct 2018
If a cheque is cancelled then the corresponding invoice should either be cancelled as well or a new cheque issued depending on the situation. Ensure that all outstanding invoices have been processed…
10 Aug 2018
1. Focus>Accounts Payable>Cheque Processing. 2. Highlight the cheque run that has the cheque that you wish to cancel and press Enter. 3. This will then take you into the cheque run and…
1 Mar 2018
If you are authorising a batch of invoices in FMS and one shows as On Hold, you will not be able to tag and export it until it shows as authorised. In…
12 Feb 2018
It is sometimes necessary to adjust a petty cash claim which is already posted, for instance when an incorrect VAT code has been used or if the amount has been mistyped. This…
23 Jan 2018
Login Failed for MIS. Either the username of password given was incorrect or the user does not have the required access rights. If user gets this error when trying to log into…
18 Dec 2017
An error has occurred downloading files, error: The server was unable to process the request due to an internal error This was resolved by AVCO at their end. kb19822
7 Aug 2017
It is possible to edit the end date of the VAT period but not to produce the submittal until the date has gone. Therefore, in order to do the submittal today set the end date…
19 May 2017
Unable to load a saved *.frs file back into Financial Reporting Suite due to the error:- "Selected file does not match the school database that is currently connected to FRS. Please log…
5 May 2017
This is often manifested with a mismatch of supplier details showing on an invoice and/or it missing from manual reconciliation. Check Focus>Accounts Payable>Supplier - change the view to All and page down for any…
24 Apr 2017
When using the Trial Balance software the fund shows as UNK in the File Header window. Please ensure that the 'Choose Financial Year' selector shows the current system year, not the year to…
A journal in FMS moves money from one place to another so must be balanced before it can be posted. Make sure the debit and credit columns have the same total so…
10 Apr 2017
Cost Centre allocations can be entered either manually or imported from budget setting software. If the school uses a budget import facility it is important to check which years are required when…
13 Mar 2017
The user needs to have supervisor access rights. The next year needs to have been opened. The date needs to be after the last day of the financial year (31 March or…
2 Mar 2017
If an invoice has been created in accounts receivable and has been printed it can't be cancelled. To reverse the error - In Accounts Receivable, create a Receipt as if you have received payment…
16 Dec 2016
Focus > Equipment > Highlight the equipment you would like to split > Click view/edit. Click the icon (top right) Option 1 - Create one new record - Create one new record by…
Focus > Equipment > Add > Complete the Basic details tab. The system will generate a new Equipment Number (the next available in the system) when you click the Save button, after…
Focus > Room > Highlight the room the equipment is currently situated > Click View. Select the item(s) and click the icon (top right of the screen) Highlight the room the equipment is…
Follow the below to remove equipment from Equipment Register. Focus > Equipment > Highlight the item > Click View/Edit. To delete the Item click the - icon on the focus bar and…
17 Nov 2016
How to create an FMS Data Export User In the Autumn 2016 release of FMS the FMS Reviewer account will have been removed and is no longer available for third parties to…
25 Oct 2016
A budget appears in Focus>Budget Management>Cost Centre Allocation but there are no ledger codes so it is not possible to remove it Go to Tools>General Ledger Setup>C/Centre Ledger Links Click on the radio…
5 Oct 2016
Insurance Premium Tax (IPT) is not the same as Value Added Tax (VAT) and therefore cannot be reclaimed as VAT. When processing invoices including IPT you will need to pay this tax…
12 Aug 2016
Please see below steps, if you need to add a bank account or additional bank in FMS In FMS, select: Tools> General Ledger setup> Click tab 5, Ledger codes> Click green plus button…
2 Aug 2016
In some instances it is necessary to cancel a payment within FMS, also known as contra payment. Please see the below scenarios of how to deal with cancelling a payment within FMS.…