• Summer School Census 2026 – Bulletin

    This FAQ lists the latest information regarding the School Census.  For Schools wanting the latest documentation for Census and using Bromcom – Click here  to jump to the relevant section. For Schools wanting the latest documentation for Census and using Arbor –  Click here  to jump to the relevant section. For information preparation for the upcoming Census…

  • Bromcom: How to view Year 2’s Phonics results from when they were in Year 1

    If you need to view your current Year 2’s Phonics results from the previous year, you can do so using a report. Go to Reports on the left hand side menu, then Assessment and then Results by Pupil Use the find button to select all of your current Year 2 pupils Now select KS1 from…

  • BROMCOM: Which Marksheet to Enter Phonics Results

    In Bromcom via Modules > Assessment > Assessment Sheet List, the Phonics is Entered in the Marksheet named KS1-2026-01 for Year 1 Pupils. For Year 2 Phonics Retakes – This is entered in KS1-2026-02  The marks are entered in the Phonics Screening Check Mark This takes you through how to Enter in Marks

  • Key Stage Bulletin 2026

    This FAQ contains the latest information and guides regarding the Key Stage Return 2026. Please see below for further guidance DFE information can be found here- School curriculum – https://www.gov.uk/national-curriculum Important Dates Phonics Threshold mark release date- 22nd June 2026 – This information will be published on Phonics DFE Schools must produce CTF files containing…

  • BROMCOM: Phonics Screening Check 2026

    This FAQ is for the users in school who need to carry out the Phonics Screening Check. The collection of the Phonics Screening Data Check is for Key Stage 1 All Pupils in Year 1 and Year 2 Pupils who didn’t meet the threshold last academic year.  If you aren’t sure which of your Year 2…

  • BROMCOM: Devon County Council- Key Stage Upload dates

    The following dates have been provided by the Devon Data and Assessment Team. For further information please contact below Tel: 01392 287317 Email: Schooldataassessment@devon.gov.uk Your Key Stage CTF’s must be uploaded via Devon Transfer by the following dates. EYFS Deadline – 30th June 2026 Phonics- 22nd June 2026 (Please include Year 1 and Year 2…

  • BROMCOM: DEVON- How to upload CTF’s to Devon Transfer

    How to upload your Phonics and EYFS CTF’s to Devon Transfer. If you are a Devon school you need to upload two CTF’s to the Data and Assessment team at Devon County Council. Once you have created your CTF’s- BROMCOM: How to create a Key Stage DFE assessment CTF – Frequently Asked Questions Log into…

  • Bromcom Finance: Accounts Receivable, receipt “Post Box is greyed out”

    If the post box is “greyed out” please ensure you do the following:   Record the receipt and ensure you click save and print.  If you don’t print, the receipt will not be available in “Paying in Slips” Browse to Modules> Finance>Accounts receivable> Paying in slips> Click the purple add button, you will see the…

  • Bromcom: Missing Staff Dinner Balance Widget

    If your staff is missing the “Staff Dinner Balance” widget, please ensure the correct permission has been assigned to their “Teacher” role. To ensure the correct permissions have been assigned, please browse to Config> Setup> Roles and permissions, choose the role e.g Teacher click edit and choose the module in the drop down of “Profile”…

  • Bromcom Finance : How to Add a Salary Apportionment

    Please see the following guide which explains who to add a salary apportionment and also how to transfer salary apportionment to your new financial year   How to Add a Salary Apportionment

  • Bromcom – Adding a Christmas/Special Dinner Money

    Creating a One Day Christmas/Special Menu This video shows you how to create a Christmas one day menu that replaces the existing option for a single day in Config > Dinner > Dinner Menus. It is possible to have multiple dinner menus available on the same day.      

  • Creating a Wraparound Care club to collect Nursery Payments

    All 3 to 4-year-olds in England can get 570 free hours per year. It’s usually taken as 15 hours a week for 38 weeks of the year. You can choose to take fewer hours over more weeks, if your childcare provider offers this option. Some parents wish their child to have extra hours and will…

  • My laptop won’t turn on and there are no lights turning on/flashing

    1. Insert a battery from another (same model) laptop that you know is working.
    2. Try with just the cable attached, remove the battery.
    3. Try with a different power cable, this can be split into 2 parts so can be interchanged with the one that isn’t working to see if it a specific part of the cable

  • My Monitor won’t turn on at all.

    A quick guide to diagnosing a monitor or display that won’t power on. Check the power switches, cables, and wall socket, then test with known‑working equipment to pinpoint whether the issue lies with the monitor, the computer, or the connection between them.

  • Spring School Census 2026 – Bulletin

    This FAQ lists the latest information regarding the School Census.  For Schools wanting the latest documentation for Census and using Bromcom – Click here  to jump to the relevant section. For Schools wanting the latest documentation for Census and using Arbor –  Click here  to jump to the relevant section. For information preparation for the upcoming Census…

  • Bromcom: How do I partially refund a “Paid” club pupil order

    If you need to  partially refund a pupils club order, please take the following steps:   Please browse to Modules> MCAS> Online Payment> View Orders Amend the dates if required and type the pupils name into the search bar as shown in the example screen shot below and double click the order. After clicking the…

  • Bromcom Finance: Individual Salary payments ” Save & Post” button is greyed out

    Modules > Finance> Homepage> Individual Salary payments The most common reason why the “Save & Post button is greyed out is because you may have zero value lines See example screen shot below: To resolve the issue, simply highlight the payment line in the right hand column and either add a value or delete, you…

  • Bromcom: Exam result not importing into assessment template

    https://docs.bromcom.com/knowledge-base/how-to-include-exam-results-in-assessments-sheets/ As outlined in the referenced article, you may find that after completing the routine, the expected results do not appear. If this occurs, please verify that your internal subject names are correctly mapped to the exam name. This can be done by navigating to: Config > Analysis > Exam Options Subjects For detailed guidance,…

  • Bromcom: MCAS menu not showing

    If your MCAS menu is not showing for certain pupils go to Config > Dinner  > Dinner Menus and open the current menu. If any Medical Conditions/Dietary Needs have been added the menu will then only show for students with those Medial Conditions/Dietary Needs. To resolve this remove the links.

  • Bromcom: Taking PM marks in different periods

    Question: Is it possible to have the PM mark taken at different periods through the week? I.E. P5 the majority of the week but P4 on a Wednesday Answer: This can be setup within Config > Attendance > Registration Update Parameters. If you wanted a different period for each day this would have to be…

  • Bromcom: Updating Staff Current Job Title

    To update the staff current job title in bulk go to Staff > Selection > Select All and then Actions > Manual Data Export. From here select “Basic Details” and tick “Include empty records where data does not exist” and click Export Open the spreadsheet that has been downloaded and enter all required information. After…

  • Bromcom: Blank screen in MCAS

    Issue: A parent is logging into MCAS but is being greeted with a blank screen. Resolution: This is likely to be caused by the contact having 2 records within Bromcom. Go to Others > Contact and search for the contacts name Double click on one of the duplicated contact records and remove the student from…

  • School Workforce Census Bulletin 2025

    This FAQ lists the latest information regarding the School Workforce Census. It contains links to relevant documentation for Arbor and Bromcom. School Workforce Census Date: Thursday 6th November 2025 School Workforce Census Deadline Date to DfE: Friday 21st November 2025 (If you are a maintained school please consult your LA) Latest Census Information KNOWN ISSUES…

  • Adding Pupil Premium to your MIS

    Arbor ‘Pupil Premium Eligible’ in Arbor is an indicator of whether a student may be eligible for Pupil Premium based on their background, such as being in receipt of Free School Meals. The Pupil Premium tag may not be a true representation of who actually receives Pupil Premium funding in the school (shown by the…