• Bromcom: Access Arrangements – explanation of different categories of AA’s

    In Bromcom, the different categories for Access Arrangements relate to how they are managed within the system, specifically concerning whether the list of available options is fixed (defined by exam boards like JCQ) or customisable by the school. Here is the breakdown of the differences: Online Arrangements: These are a fixed list of standard access arrangements that…

  • Bromcom: Producing Dinner Debt Letters

    How do I produce dinner debt letters? The easiest way to produce dinner debt letters is through the Student List screen. Go to Students > Student List. Filter the list as required (for example, students with outstanding dinner balances). Select Actions > Quick Letter. When creating your letter, insert the dynamic field Student Dinner Balance…

  • Bromcom Dinners – Setting Up Menu Choices vs Set Menus

    Issue Users want to allow staff, students, or parents to mix and match items from different meal sections (for example, starters, mains, and desserts) but are finding that the menu is restricting the available choices. Explanation When setting up dinner menus in Bromcom, it can be helpful to think of the meal choices as separate…

  • Bromcom Dinners – Amending a Dinner Menu

    Issue A future dinner menu needs to be amended (for example, replacing an existing meal with a vegetarian option such as Roast Quorn), but meal selections have already been made. Resolution To amend a dinner menu that already has future meal selections assigned: Navigate to Students. Select the affected students (or Select All if appropriate)….

  • Bromcom: Managing Communication Costs in Bromcom

    Overview Effective communication with parents and guardians can be much more cost-effective when the available communication methods are used appropriately. This guide outlines the options available in Bromcom and provides recommendations to help schools reduce communication costs. Bromcom Email Allowance By default, Bromcom provides 3,000 free emails per month, with the allowance resetting on the…

  • Bromcom: MCAS Trips/Clubs – Updated Trip Cost Not Showing in Outstanding Payments

    Issue A trip price or payment schedule has been amended in Bromcom, but the updated amount is not showing under Outstanding Payments for parents in MyChildAtSchool (MCAS). Cause When a trip cost or payment option is changed after parents have already placed orders or made payments, Bromcom only applies the new pricing to future or…

  • Bromcom Attendance: % Attendance Showing Incorrect in Student List

    You may have an issue where the %Attendance column displayed within the Student List does not appear to match the attendance figures shown elsewhere in Bromcom eg, the Attendance Dashboard. A common cause of this discrepancy is the presence of future attendance marks for the affected students. When attendance has been recorded for future dates,…

  • Bromcom Assessment: Displaying Key Stage/Stage Assessment Results in MCAS

    You may wish to publish Key Stage/Stage Assessment results to MCAS without producing full reports. When reviewing Config > MCAS > Assessment, there is currently no option available to select Key Stage assessments. Bromcom have confirmed that Stage Assessment results cannot currently be published directly to the Assessments area within MCAS. This is the expected…

  • Bromcom Assessment- Error Occured While Saving Result

    When attempting to save assessment results in Bromcom, you may receive the message “Error occured while saving result” is displayed. This is typically caused by duplicate entries within the assessment template, where multiple terms have been incorrectly named with the same label. Resolution: Navigate to the assessment template that is generating the error. Review the…

  • Parental Consent is missing from the MCAS menu

    To correct, this you will need to tick “Parental responsibility” in the parent record under “Linked students” Browse to Students> Select Student> tick pencil icon adjacent to parents name to edit the contact record Click Linked students tab and click the pencil button as shown below to tick the “Parental responsibility” Example test data screen…

  • Academic Calendar

    We have put together a handy calendar on the major routines that schools need to undertake during the academic year. Please click on the relevant link below to open the calendar. Arbor Primary: Academic Dates 2026-2027 Arbor Primary Arbor Secondary: Academic Dates 2026-2027 Arbor Secondary Bromcom Primary: Academic Dates 2026-2027 Bromcom Primary Bromcom Secondary: Academic…

  • Autumn School Census 2026 – Bulletin

    This FAQ lists the latest information regarding the School Census.  For Schools wanting the latest documentation for Census and using Bromcom – Click here  to jump to the relevant section. For Schools wanting the latest documentation for Census and using Arbor –  Click here  to jump to the relevant section. For Schools wanting the latest documentation for…

  • Bromcom: Primary End of Year Process – Summary of Steps

    The following steps are a brief outline of the steps required to set up your new academic year in Bromcom:   1) Setup Academic year  via Config> Curriculum> Academic years 2) Setup Academic days – via Config> Curriculum >Academic days 3) Create your new tutor groups if you are having new name changes, if not…

  • Bromcom – Track Group End Date – what does it mean?

    In Bromcom, Track Group End Date tells the system whether a student’s membership in a group (such as a class, club, or tutor group) should automatically expire on the group’s predefined end date. For Tutor Groups, leaving the Track Group End Date box ticked is the standard best practice. It ensures that the student’s time…

  • Bromcom: Teacher Unable to change attendance mark that is not “Protected”

    The register to the far right now has a blue padlock, which by default is set to locked. The padlock can be toggled off to change a unprotected mark e.g “Present” mark to “Absent mark” and then toggled back onto preserve the marks. See example screen shot below:    

  • Bromcom : How do I pay cash into an instalment based trip ?

    Modules >MCAS>View Orders Click Create Order, select student and click  the plus button for “Process Instalments or Part–Paid” You will then see the below screen shot, where you can select the trip or club Click  Add to order and click next  and click create order and pay now selecting the method of payment E.G Cash…

  • Third Party Application integration with Bromcom

    When looking to integrate a third party application, it’s best to liaise with the third party for more detailed instructions. The purpose of this guide is to explain how a new User Account can be created to give Third Party Supplier’s access to data in your MIS system through Bromcom’s API interface, which is required for all…

  • Bromcom: How to show just statutory columns in a Key Stage Assessment marksheet

    If you want your Key Stage marksheet to show only the statutory marks, you can filter this in some marksheets. Go to Modules>Assessment>Assessment Sheets List Browse to your chosen Key Stage marksheet, in this example we’ve chosen the Year 1 Phonics marksheet KS1-2026-01 In the top right of this marksheet click on the cog icon…

  • Bromcom Finance: Reports to assist with Financial Audit processes

    Please see below for suggestions of reports which can assist you with exporting data for financial audits. Budget Monitoring Modules > Finance > Budgeting > Budget Variances Add/remove columns on the right hand side, right click to Export to CSV/Excel. Staff Commitments Modules > Finance > Staffing > Salary Projections In the top right hand…

  • Summer School Census 2026 – Bulletin

    This FAQ lists the latest information regarding the School Census.  For Schools wanting the latest documentation for Census and using Bromcom – Click here  to jump to the relevant section. For Schools wanting the latest documentation for Census and using Arbor –  Click here  to jump to the relevant section. For information preparation for the upcoming Census…

  • Bromcom: How to view Year 2’s Phonics results from when they were in Year 1

    If you need to view your current Year 2’s Phonics results from the previous year, you can do so using a report. Go to Reports on the left hand side menu, then Assessment and then Results by Pupil Use the find button to select all of your current Year 2 pupils Now select KS1 from…

  • BROMCOM: Which Marksheet to Enter Phonics Results

    In Bromcom via Modules > Assessment > Assessment Sheet List, the Phonics is Entered in the Marksheet named KS1-2026-01 for Year 1 Pupils. For Year 2 Phonics Retakes – This is entered in KS1-2026-02  The marks are entered in the Phonics Screening Check Mark This takes you through how to Enter in Marks

  • Key Stage Bulletin 2026

    This FAQ contains the latest information and guides regarding the Key Stage Return 2026. Please see below for further guidance DFE information can be found here- School curriculum – https://www.gov.uk/national-curriculum The DFE Phonics threshold has been announced as 31 as per Phonics screening check: 2026 materials – GOV.UK Important Dates Phonics Threshold mark release date-…

  • BROMCOM: Phonics Screening Check 2026

    This FAQ is for the users in school who need to carry out the Phonics Screening Check. The collection of the Phonics Screening Data Check is for Key Stage 1 All Pupils in Year 1 and Year 2 Pupils who didn’t meet the threshold last academic year.  If you aren’t sure which of your Year 2…

  • BROMCOM: Devon County Council- Key Stage Upload dates

    The following dates have been provided by the Devon Data and Assessment Team. For further information please contact below Tel: 01392 287317 Email: Schooldataassessment@devon.gov.uk Your Key Stage CTF’s must be uploaded via Devon Transfer by the following dates. EYFS Deadline – 30th June 2026 Phonics- 22nd June 2026 (Please include Year 1 and Year 2…

  • BROMCOM: DEVON- How to upload CTF’s to Devon Transfer

    How to upload your Phonics and EYFS CTF’s to Devon Transfer. If you are a Devon school you need to upload two CTF’s to the Data and Assessment team at Devon County Council. Once you have created your CTF’s- BROMCOM: How to create a Key Stage DFE assessment CTF – Frequently Asked Questions Log into…

  • Bromcom Finance: Accounts Receivable, receipt “Post Box is greyed out”

    If the post box is “greyed out” please ensure you do the following:   Record the receipt and ensure you click save and print.  If you don’t print, the receipt will not be available in “Paying in Slips” Browse to Modules> Finance>Accounts receivable> Paying in slips> Click the purple add button, you will see the…

  • Bromcom: Missing Staff Dinner Balance Widget

    If your staff is missing the “Staff Dinner Balance” widget, please ensure the correct permission has been assigned to their “Teacher” role. To ensure the correct permissions have been assigned, please browse to Config> Setup> Roles and permissions, choose the role e.g Teacher click edit and choose the module in the drop down of “Profile”…