Cannot load or display internet web page

Try a different web browser i.e. Chrome, Internet Explorer, Edge, Firefox Try pinging the web page i.e. ping scomis.org and see if it gets a response and resolved to an IP address (Reply from 37.128.134.205: bytes=32 time=12ms TTL=54). If there is no IP address, there may be a problem with the DNS/Hosts file which is usually…

How to remove a machine proxy

Besides a user proxy which may be accessed via Internet Explorer>Tools>Internet Options there may be a proxy set on the machine itself. To find out open a command prompt and type:- netsh winhttp show proxy This usually comes back with Direct access <no proxy server> If, however, there is a proxy listed it can be removed by…

Changes to SWGfL Internet Filtering

Google and SWGfL Internet Filtering Changes Google searches utilise encryption technologies for added security and where this has previously been optional, it will be made mandatory by them in early February 2015. In order for the RM SafetyNet Filtering service to perform filtering on all Google searches (such as images), there is a need to…

Cannot access Springboardos Admin Panel in SWGFL

If you are a school within the SWGFL using the Springboardos site and get a “page cannot be displayed” error this is because the admin panel needs to bypass the SWGFL. To do this you need to: Open Internet Options from the control panel Click on Connections tab and click LAN settings The proxy should be…

Information re leaving SWGfL

The following information needs to be considered for schools considering the implications of leaving SWGfL and finding other internet providers. There will be no affect to the service you receive from Scomis but some changes may be required to be made by your new ISP. Remote support can continue outside of SWGfL. Filtering – The…

How do I get access to Torbay Council Intranet?

Torbay Council Intranet is called Insight. Also the telephone directory is called corp-toad2.

To access these sites (if you do not have access already) you will have to do the following:

Go to My Computer or Computer if it is Windows 7
Click C: drive
Open Windows folder