When configuring an email application to use the Scomis/SWGfL Smart hosts, it is essential that you check that your Domain SPF Record allows Scomis to send email on behalf of your email domain. SPF, or Sender Protection Framework, as a system that prevents unauthorised computers from sending email from your internet domain name. This significantly…
There may be times when a Junk and SPAM filter will pickup emails which you want to read. To stop this from happening you can add an email sender to you Safe Senders list. Office 365 If you use Office 365 you can do this by Signing into your Office 365 web app At the…
If a school uses the South West Grid for Learning / RM for their email provider (RM Easymail) then it is possible to link these accounts with Microsoft Outlook. For the different versions of Microsoft Outlook please view the following connection settings and instructions on how to set this up: Microsoft Outlook 2013 Open Microsoft Outlook, click the File…
There is occasionally an issue where users who have McAfee Antivirus are unable to send emails through Outlook. When you try to test the server settings and see why it is failing you will be presented with an error saying that Outlook has “Failed to access the outgoing SMTP server”. The text in the error…
The SWGfL Managed Service provide by Research Machine (RM) blocks SPAM. For example – In the week commencing 16th of May the service received 24,612,942 emails…
Video guide how to setup Outlook 2007 to be the email client for SWGFL EasyMail.
Click the link to watch.
Use EasyMail advanced filters to automatically forward email to other members of staff based on content type or sender information.
A possible easy fix is to repair Outlook.
Open outlook and go to the top of the outlook toolbar and choose Help.
Scroll down and choose Detect and Repair…….
DocX files are generated through Word 2007 and are incompatible with earlier office versions.
There is a compatibility pack on the Microsoft website which will allow ….
By default when using Outlook to access emails it removes the original email from Easymail and moves it to your Outlook. To correct this a tick needs to be placed in Leave a copy of message on server…
To have the notifications show up:
Open up outlook and go to tools – options – emails options…..