Clear print queue/print queue stuck

Occasionally a print job may be stuck in the print queue that you cannot clear. You may need to restart the Printer Spooler Service on the curriculum server (or which computer is hosting the printer) and to delete the offending file. The Following should be done by whomever is responsible for Curriculum network: NOTE This will delete all print…

How do I send a test page to my printer on Windows 7?

Please note – Microsoft will no longer offer security fixes for Windows 7 from January 2020, upgrade to Windows 10 as soon as possible. Click on the Start button. Click on Devices and Printers. Select the printer you would like to test by clicking on it once, using the right hand mouse button click over…

PC Waste Disposal

Stone offer a disposal service to DCC whereby they collect equipment from around the council and there is no charge. All hard drives are wiped of data prior to being sent to our recycling facility in Stone where all materials are broken down for recycling. If a school is in the process of buying equipment from…

Basic Guide to Installing a Printer on a Network

First the new printer will need to be assigned an IP address. In order to do this you should consult the user guide for that printer type. Start > Printers & Faxes > Add a Printer > Next Un-tick the Automatically Detect & Install my Plug and Play printer Choose Create a New Port >…

How do I choose a default printer?

Windows 7 – Go to the start menu – Devices and Printers use the right mouse button on the printer you wish to choose and from the list choose Set as default printer. Your default printer will be identified by having a tick on the bottom left of its icon. Windows 10 – Go to the start menu –…

I would like to add a network printer to my workstation.

To add a network printer go to the start menu and click on printers and faxes.

On the printers and faxes screen right click on an empty part of the window and choose Add Printer and then click next.
Click on Network printer or a printer attached to……