The below information is relevant only for schools who do not use the single sign on method. If the user has forgotten the password for their Microsoft or Google tenancy, this will need to be managed by the administrator of that system. For Bromcom users who have email addresses associated with their account, they can…
This error can appear when you are already logged into a different account within your Web Browser. Eg, if you have logged into Office 365 within Edge using an email that isn’t your school account. Bromcom may attempt to use the last logged in account within Edge to login. Obviously, only your school email address…
A great feature within Bromcom, when setting up Roles and Permission, is the ability to view another staff members login, which can be crucial and time saving when setting up and maintaining the system correctly. Users with appropriate permissions (in Config > Setup > Roles and Permissions under the Framework Module in Staff) can…