Hosted Application Service – Backup Processes
This faq details how we backup the Hosted Application Service…
Redstor Remote Backup Part 2; Account Configuration.
This document will enable you to complete the installation and configuration of the Redstor backup client on your computer. You should have already followed the instructions in FAQ KB19763 to install the Backup Client. The Setup Wizard runs automatically the first time the Backup Client is opened. It comprises two components, the Account Wizard…
Redstor Remote Backup Part 1; Installing the client software.
This document will enable you to Install the client software for the scomis Remote Backup software The required files are available on the Scomis / Redstor download page FAQ KB2880 If installing remotely, ensure that you are logged into the remote computer as a user with full local admin rights Scomis Remote…
How to deselect files from the remote backup – Redstor
The backup selection tab displays which files/folders on your workstation are being backed up. To view this, open the Redstor backup console To do this, either: (a) Right mouse click on the Redstor icon in the system tray and Open. (b) On the workstation the backup is installed on, go to Start and search for…
Backup Control Update
A fault was identified with the Scomis Backup Control utility which results in a SIMS .net database backup not functioning as expected. The fault has been tracked to a database version name change as a result of the Capita SIMS upgrade. A update to Backup Control has been issued and is available for download using…
ARCHIVE -Remote backup – Accounts not backed up
NEW PROCEDURES IN PLACE Step 1: The ‘Accounts that have not backed up email’ is sent to the service desk and to supportworks. Within supportworks the email will need to be moved across to the folder entitled ‘Backups. This will need to be done by the person that is on the early. The person that…
Remote backup – Accounts Over the Limit
Procedure for over limit accounts Step 1: The ‘Accounts over limit’ email is sent to the service desk and to supportworks. Within supportworks the email will need to be moved across to the folder entitled ‘backups’. This will need to be done by the person that is on the early. The person that is doing…
How to run an Remote Backup manually
To run a manual backup of your PC or server using the Scomis remote backup service, simply do the following. Right mouse click on the system tray icon in the bottom right hand area of your computer screen. Select “Backup Now” in the options. —————————————————————————– If you can’t see this icon, check to see…
Automatic Backups In Nova-T6
How to create and Load Automatic Backups in Nova-T6
Scomis / Redstor Backup Installation Files
Click on the links below to download the relevant MSI or other files required for your installation. Redstor Pro ESE Client Software. Click the title to download the Redstor software for Windows 7 Desktop and above, Windows Server 2008 and above. Click on the latest version link and the select the correct O/S version…
Remote backup: System State using Wbadmin: System state backup failed: Exit Code = -2
Issue: The system state backup may fail with the following message in the log: Message: 01:00:05 [System State (using Wbadmin)]: Performing system state backup Message: 01:00:05 [System State (using Wbadmin)]: Waiting for wbadmin to complete. Warning: 01:00:11 [System State (using Wbadmin)]: System state backup failed: Exit Code = -2 Cause: This message indicates that the…
How to check ScoMIS Remote backup logs
During half term, and school holidays, as many schools switch their PC’s or servers off, Scomis will not be monitoring log files for backup failures and sending out subsequent backup failure emails to the school were applicable. However, if the school would like to check the backup log file themselves whenever they like, they are…
Backing up the RM CC4 Database
How to backup the RM CC4 Management Console Database when using Remote Backup Software.