Error: ‘Security package error occurred in the transport layer’ when connecting to the Hosted platform

Error: Security package error occurred in the transport layer for Windows 10 users trying to connect to Scomis Hosted Applications platform. This issue is affecting Windows 10 users that are connecting to the legacy gateway server for Windows 7 machines. The following FAQ http://faq.scomis.org/kb11624/ has more information related to the specific gateway servers. The default…

Hosted Connector Always Use a Gateway

From version v6.10 of the Scomis Hosted connector, it is possible for an administrator to set a registry key that will force the Scomis Hosted Applications connector to always use a gateway Server when connecting to the Scomis Service.  This is done by setting a registry key in the HKEY_CURRENT_USER registry key. This option should…

Can’t connect to Hosted – Error: Remote Desktop Gateway temporarily unavailable

“Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance.” This error is usually related to internet connectivity on the workstation, a profile reset for the user will not resolve the error. Test the internet connection, i.e. try…

Connecting to the Scomis hosted SIMS Application Service using Android devices

It is possible to connect to the Scomis Hosted Application Service (Hosted SIMS) using an Android devices from home or in school using the Microsoft Remote Desktop client. NOTE:  Capita SIMS .net requires Microsoft Office Products for reporting, it is therefore the responsibility of all schools to ensure that all users and devices are covered for remote use rights…