The Scomis Hosted platform now utilises Microsoft Edge as its Internet Browser. Previously, in Internet Explorer 11, there was a “Print ” button showing in the toolbar at the top of the page. Due to the way that Edge works, this is no longer possible. To bring up the Print Preview and dialogue window, simply…
After upgrading to version v6.16/7 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed… Scomis Hosted Connector v6.16/7 release: Version v6.16/7 Connector builds upon the success of the v6.10 Connector. The new v6.16 Connector for Windows fixed several bugs as well as added new features. The…
Currently, it is only possible to access your Onedrive data by using the Onedrive website (as opposed to the Onedrive app) within the Scomis Hosted platform. To do this you will need to have the “Onedrive” shortcut allocated to your Hosted account. There will be users within your school who can do this for you…
If you bring your school laptop home with you to work on SIMS you will need to turn off your proxy address via Internet Options>Connectivity>LAN Settings in order to login to Hosted SIMS. Sometimes after disabling the proxy this way you are still unable to login to Hosted SIMS. If this is the case open…
Occasionally the Windows Credentials Store will contain cached Scomis credentials which are no longer valid or are no longer relevant. The Scomis Credentials Store Tidy tool will delete any Scomis Credential from the local Windows Credentials Management store for the currently logged on user, use this tool when advised to by the Scomis Service Desk….
Error: Security package error occurred in the transport layer for Windows 10 users trying to connect to Scomis Hosted Applications platform. This issue is affecting Windows 10 users that are connecting to the legacy gateway server for Windows 7 machines. The following FAQ http://faq.scomis.org/kb11624/ has more information related to the specific gateway servers. The default…
This FAQ will run through how to install the Hosted Android App on a personal Chromebook – if your Chromebook is managed by your IT department i.e. if your email address that you use to log in is a school email address please see the following FAQ: https://faq.scomis.org/kb22733/ Step 1: Check to see if your device…
From version v6.10 of the Scomis Hosted connector, it is possible for an administrator to set a registry key that will force the Scomis Hosted Applications connector to always use a gateway Server when connecting to the Scomis Service. This is done by setting a registry key in the HKEY_CURRENT_USER registry key. This option should…
After upgrading to version 6 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed… Scomis Hosted Connector v6 release: Version 6 has been built around Microsoft’s .Net Framework and contains all of the previous features and functionality of the v5.42 client (the last main release). **IMPORTANT** Because…
Problem: Windows 10 fails to connect to Scomis Hosted Applications (SIMS) Error: RemoteApp Disconnected You may receive the above error on Windows 10 machines after the Creators edition update. Fix: An addition to the registry is required, you will need to run regedit from the search bar, from there you need to go through to…
If you have user management access within SIMS.net, you are able to assign users at the school with additional shortcuts. The shortcuts for the users appear along the left side panel and can be viewed/hidden using the 2 green arrows in the top left of the screen. In order to assign the shortcuts, under the…
For a school to be able to access the updated Server 2016 based Scomis Hosted Apps platform, they will need to install the latest version of the connector. To do this, first download the latest V6 connector from: http://simsts.scomis.org/ScomisHostedAppsV607.msi (this will be updated as necessary) Once downloaded, ensure the user is logged out of the Hosted…
Scomis have reviewed the process of data extractions from SIMS databases by third party applications and in particular by accounts that bypass the sims application (interface) and talk to the sims SQL database directly (known as Direct SQL access). The audit has been completed as a result of the new GDPR regulations coming into force…
Submitting KS2 Results to NCA Tools Website (Hosted Schools) Currently Schools are unable to access the NCA Tools website via Internet Explorer in Scomis Hosted Applications. https://ncatools.education.gov.uk/Teacher-Assessment/Home.aspx They receive either of the following two errors that are shown below Testing performed by Scomis has revealed that the website actively blocks connection requests from the…
When connecting to the Scomis Hosted Applications service, if you receive the following error: “Can’t connect to the remote computer using the specified forward proxy configuration” Check to see if you can access the internet and one of the following websites in Internet Explorer (not Chrome) : https://gw.scomis.org https://gw-eclipse.rdp.scomis.org https://gw-swgfl.rdp.scomis.org Check that the proxy in…
“Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance.” This error is usually related to internet connectivity on the workstation, a profile reset for the user will not resolve the error. Test the internet connection, i.e. try…
This FAQ will demonstrate how to create a new user for the Scomis Hosted Applications service in order to give staff access to SIMS. Firstly, create the Personnel record for the member of staff under Focus > Person > Staff, click , fill in the appropriate details and click (Ignore this step if you have already created…
It is not unusual to request for a Hosted SIMS username to be changed. This is usually due to a change of surname after becoming married. If you wish to change a member of staffs SIMS username, please change the surname in all relevant places of SIMS first, i.e. Personnel and after doing so, please…
This is a file which Schoolcomms sometimes request from a school. It can be found using File Manager in:- F:\Public\SchoolComms\Schoolcomms\hosted username\ Take the most up to date log file (currently sclog-9.6K.log) KB18893
Do you spend valuable time and money trying to keep your Management Information System up to date? Our Hosted Application Service removes the burden of managing SIMS onsite with school based servers, so you don’t need to worry about upgrades, patching, backups or keeping server software up to date – we take care of that…
Besides a user proxy which may be accessed via Internet Explorer>Tools>Internet Options there may be a proxy set on the machine itself. To find out open a command prompt and type:- netsh winhttp show proxy This usually comes back with Direct access <no proxy server> If, however, there is a proxy listed it can be removed by…
If no one in school has access to add new users to Scomis hosted applications / hosted SIMS service, we are able to do this on your behalf. This may include SIMS – Sims .net permission levels, FMS, Data Transfer or Hosted Applications. Please use the form below to set out your requirements. User Access…
As an example Tom.Jones63 already has access to school A where he is mainly based and needs access to school B and C which are within the same Federation or Trust, this is not an unusual request as it is recommended to have a single logon for each school, rather than multiple different ones. The…
This will mainly apply to anyone using the scomis hosted applications service who require staff to access linked software such as FMS, DCC Applications, Scamp, PS Financials etc but who do not require access to the Sims .net database. There is a permissions group which gives no access to any of the student or personnel data…
Within the Hosted SIMS Environment, you can set up your own internal shortcuts to parts of SIMS that you use most often. We have put together a short video to get you started. This takes you through adding your own Panel and creating your internal shortcuts. It is beneficial to set your window zoom to…
To access other hosted applications such as FMS or dtsapps (ie Claims, Monitor, Trial Balance Comparison, Contract Printing) from the hosted environment, or to complete data transfers via SecureNet (which has to be run from SIMS in order for the files to be accessed), shortcuts (known as TS Shortcuts) are required to launch them. This…
This is a guide for new customers to our Hosted Applications service. We have put together a short video to get you started. This takes you through determining whether your machine is 32-bit or 64-bit, downloading and installing the software and completing your first login. It is beneficial to set your window zoom to allow…
Workstations should be locked when unattended
Devon County Council has adopted a password policy that defines how passwords are used to protect the county network and county data. It is recommended that Schools adopt a similar policy.