10 Apr 2015
If you need to do any diagnostics or your Mac will not boot up properly you can use recovery mode to investigate the issue. With the Mac shutdown hold down the Command…
19 Oct 2011
This faq details how we backup the Hosted Application Service The whole platform is backed up into the Scomis Remote Backup Service (Attix) giving you a daily backup for 30 days with…
30 Jun 2010
Scenario – A device will not boot and displays an "Isolation period had expired" error message… Note: If you are a customer with this issue please telephone the Service Desk on 01392 385300…
5 May 2010
Please note that pre-requisites for installing encryption onto a mobile device require it to be fully backed up. We also recommend that (as with any date stored on a computer) the data…
3 Mar 2010
Scenario – A Customer is unable to log onto their encrypted device because they have forgotten their password… Note: If you are a customer who has forgotten your password please telephone the…