If you have changed support provider to Scomis, you will need to send an email to Education Software Solutions to ask for your Solus to be updated to reflect that Scomis are now your current support providers. This enabled Scomis to authorise upgrades and send out patches to you. Please email SIMSSupportPartners@educationsoftwaresolutions.co.uk. ESS will…
For schools NOT using SOLUS3 to deploy their SIMS/FMS/Discover upgrades please advise them to check the following location for the latest upgrade files: http://solus2.scomis.org/latest-release-files/ In this folder you will find the latest Capita upgrade files for SIMS, FMS and Discover. These files are direct from Capita and as such are password protected. The passwords for…
If a device is no longer on the network, it makes sense to remove this device from the SOLUS³ environment. This action keeps your system tidy, maximises security and avoids confusion. To remove a device from Solus 3: Open the Solus 3 Deployment Server UI. Select Environment | Agents to display the AGENTS page….
Sometimes for various reasons, an update may fail to deploy to all workstations. In this instance it is possible to Redeploy the update or force the update on the workstation using the Solus 3 Agent. If upon checking, the result of an update is “Partially Successful” then it will be most likely that the update…
To be able to run SOLUS 3 effectively it needs to be installed on a computer with a hardware specification matching or exceeding that listed below. All details come from Capita and are correct as of March 2016. Computer Processor (CPU) I3 processor or higher (I5 or higher recommended for optimum performance in secondary schools). Memory…