This document is intended to help complete the configuration of Redstor remote backup, by guiding you through the default backup selection process. You should have installed the software using FAQ KB19763 You should have also created and configured the backup account using FAQ KB19769 Once the client software has finished the initial configuration, the Redstor…
You are in the Storage Platform console and try and connect to a backup client and it gives the error that the username or password is incorrect. It is most likely that the encryption key used contains a character which causes this error – ie a colon : Check the Scomis password generator to see…
The following information needs to be considered for schools considering the implications of leaving SWGfL and finding other internet providers. There will be no affect to the service you receive from Scomis but some changes may be required to be made by your new ISP. Remote support can continue outside of SWGfL. Filtering – The…
kb6586 The Desktop Analyst Team will now carry out Admin WSFS backup installations. The Storage Platform console now has a generic group called a DESKTOP INSTALL. The S&N team will need to make sure enough DL licenses are allocated to the group (ie 2 or 3) so the installation by the Desktop Analyst works correctly when…
Ensure that you have a recent full backup of your system in place and that all users are out of SIMS. 1. Go to Start / Control Panel / Scheduled Tasks. 2.Right click on SQL Backup Task (could also be called “executebackups“) and select Run. 3.To check the backup has been successful go to: C:\Program…
Click on the links below to download the relevant MSI or other files required for your installation. Redstor Pro ESE Client Software. Click the title to download the Redstor software for Windows 7 Desktop and above, Windows Server 2008 and above. Click on the latest version link and the select the correct O/S version…