ESS have confirmed that this is expected functionality, Whilst Intouch is capable of sending messages not every template is suitable for SMS messaging. Unfortunately, SMS messaging does not support the same level of formatting that emails do. We often see examples of formatting and hyperlinks that do not carry over to an SMS message from…
If the emails are not affected then check that the school has sufficient credit to send text messages. Log into http://www.pageone.co.uk/login and check and/or top up SMS credit in order to send text messages. Pageone log in details can be found in Tools>InTouch>Module set up They can be contacted on 0333 200 5033 or via email at customersupport@pageone.co.uk.
Defining the Recipients of Exam Result Messages Select Tools | InTouch | Exam Results Setup | New In the Basic Details panel, enter a Description for the definition. Select the Exam Season for the definition from the drop-down list. If an embargo has been set up for the selected season, the Embargo End date…
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