• LogMeIn Resolve – Requirements

    Remote access offers enhanced customer satisfaction, greater efficiency with regards to resolving your issues on first contact and providing our highest level of support when investigating problems. System Requirements for End users These hardware, operating system, and browser requirements apply to your end users’ computers. Recommendations for network configurations are made to ensure a smooth…

  • Restarting the Redstor Backup service in Windows

    If your remote backup is not running, it may be due to the backup service for Windows stopping or failing to start, especially when the backups are not attempting to run. Go to the Windows start menu in the bottom left hand section of the screen and type ‘services.msc’ into the search box and click…

  • Remote backup: System State using Wbadmin: System state backup failed: Exit Code = -2

    Issue: The system state backup may fail with the following message in the log: Message: 01:00:05 [System State (using Wbadmin)]: Performing system state backup Message: 01:00:05 [System State (using Wbadmin)]: Waiting for wbadmin to complete. Warning: 01:00:11 [System State (using Wbadmin)]: System state backup failed: Exit Code = -2 Cause: This message indicates that the…