• Bromcom: Unable to register SSO

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    When trying to Register SSO for a user within Modules > Setup > System Users an error may occur stating “Action Needed: Email address has already been registered”. This happens when an SSO User is deleted prior to the user being removed as SSO. Please ask the users to log into the below link and…

  • Bromcom: Asking for “PIN” when deleting a student record

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    You may be trying to delete a pupil and are being asked for your PIN? How do you find out what your user PIN is? Request for a PIN usually means you’re an SSO user logging in with O365 or Google, and you were prompted to set your PIN number the first time you logged…