• Bromcom: Blank screen in MCAS

    Posted on Updated on

    Issue: A parent is logging into MCAS but is being greeted with a blank screen. Resolution: This is likely to be caused by the contact having 2 records within Bromcom. Go to Others > Contact and search for the contacts name Double click on one of the duplicated contact records and remove the student from…

  • Bromcom: How to see who has received MCAS push notifications

    Posted on Updated on

    To see who has received push notifications you can use Modules > Communication > Overview to see who push notifications have been sent to:         You can use Modules > MyChildAtSchool > Overview to review app installations:     Additionally there is an MCAS domain in Quick Reports for the school to…