Issue: A parent is logging into MCAS but is being greeted with a blank screen.
Resolution: This is likely to be caused by the contact having 2 records within Bromcom.
Go to Others > Contact and search for the contacts name
Double click on one of the duplicated contact records and remove the student from the Linked Student tab.
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When importing your results files into Bromcom it is possible that you may experience one of two errors. The first error as shown above is “Exam Code not in Candidate entered Exams”. This means that Bromcom cannot find an entry that corresponds with the results Exam Code. To resolve this error move the radio button…
This FAQ lists the latest information regarding the School Workforce Census. It contains links to relevant documentation for Arbor and Bromcom. School Workforce Census Date: Thursday 6th November 2025 School Workforce Census Deadline Date to DfE: Friday 21st November 2025 (If you are a maintained school please consult your LA) Latest Census Information KNOWN ISSUES…
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If the post box is “greyed out” please ensure you do the following: Record the receipt and ensure you click save and print. If you don’t print, the receipt will not be available in “Paying in Slips” Browse to Modules> Finance>Accounts receivable> Paying in slips> Click the purple add button, you will see the…
Please see the document attached for some common Bromcom Exam questions Exams – common FAQ’s How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote count: No votes so far! Be the first to rate this post.
To unconfirm dinner numbers, go to ; Modules>Dinner>Reset Dinner Numbers How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote count: No votes so far! Be the first to rate this post.