20 Oct 2022
https://youtu.be/k5PgtlaXKtw Now that Internet Explorer 11 has gone end of life (see here) we have had to deploy Microsoft's new Edge Chromium browser across the Scomis Hosted Platform. Many websites had stopped…
https://youtu.be/YK2I8xthDlk   Internet Explorer 11 is now End of Life so we have had to deploy Microsoft's Edge browser for use. Downloading a file is different in Edge than it was in…
7 Jun 2021
To connect to your hosted SIMS / FMS or other Scomis Hosted Application, whether at school or home, you need to download and install the following software - Scomis Hosted Application Connector…
24 May 2021
After upgrading to version v6.16/7 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed… Scomis Hosted Connector v6.16/7 release: Version v6.16/7 Connector builds…
22 Mar 2021
When we release SIM's latest update onto our Hosted platform the SIMS Auto Update tool, included with the External Connector, will automatically update the instance of SIMS included with the connector to…
29 Jan 2021
Currently, it is only possible to access your Onedrive data by using the Onedrive website (as opposed to the Onedrive app) within the Scomis Hosted platform. To do this you will need…
4 Aug 2020
Introducing the Hosted User Management App The Hosted Applications Service User Management tools have been refreshed, with tighter intergration with SIMS.net as well as adding a few new features.  The aim of…
18 Mar 2020
If you bring your school laptop home with you to work on SIMS you will need to turn off your proxy address via Internet Options>Connectivity>LAN Settings in order to login to Hosted…
2 Mar 2020
Hosted Application Service Backup Details The Scomis Remote Backup Service is hosted and managed by Scomis in our UK datacentres.  As part of the service functionality, the data is replicated to our…
20 Feb 2020
After an update to the Scomis WebClient software it may be necessary to clear locally cached internet browser files which will remove any references to expired security certificates used on Scomis servers.…
18 Nov 2019
Discover icon missing from SIMS. If you are logged into Scomis Hosted 2016 and Discover is missing please try the following fix: Open File Manager from the shortcuts. Type in the following…
13 Sep 2019
Occasionally the Windows Credentials Store will contain cached Scomis credentials which are no longer valid or are no longer relevant.  The Scomis Credentials Store Tidy tool will delete any Scomis Credential from…
6 Dec 2018
Scomis Hosted Application 2016 Service uses Microsoft Remote Desktop Printing.This means that any printers which are used with Scomis Hosted Application Service are required to be Microsoft Certified and Compatible with Microsoft…
26 Sep 2018
After upgrading to version 6 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed… Scomis Hosted Connector v6 release: Version 6 has been built…
1 Mar 2018
When trying to print from SIMS, the error No Printers Defined appears with the explanation: You do not have any Printers Defined. Please add at least one (1) Printer via the control panel.…
1 Feb 2018
Hosted school - error window "Unable to connect to Truancy Call" Reset the user's profile in the first instance. kb20135
25 Jan 2018
When an upgrade email is received from 4 Matrix and logged (as a Service Request) by the Service Desk the S&N team will log a Change Request. The Change Request will appear…
11 Aug 2017
When printing barcodes from PS Financials the Dymo printer produces one label showing a barcode and one blank label. To stop this issue you have to set the Dymo printer as the…
19 Jun 2017
This is a file which Schoolcomms sometimes request from a school. It can be found using File Manager in:- F:\Public\SchoolComms\Schoolcomms\hosted username\ Take the most up to date log file (currently sclog-9.6K.log)  …
24 May 2017
We have become aware of an issue caused by the recent Microsoft Creators Edition Update to Windows 10 which has introduced a bug affecting some updated Windows 10 computer’s ability to establish a remote desktop connection, including to our…
2 Dec 2016
When printing labels from PS Financials on Scomis Hosted Applications to your Zebra Label Printer you have an issue where the bar-code is printed incorrectly and is unreadable. If this happens please…
7 Jun 2016
The Explorer window along with Open and Save dialog boxes features a Favourite Links section.  This essentially contains short cuts to frequent locations.  Normally users can create a shortcut to this location…
9 Mar 2016
If you host your PS Financials system with the Scomis Hosted Application Service this FAQ details setting up a new user of the system. Scomis are happy to help with any of…
22 Dec 2015
Besides a user proxy which may be accessed via Internet Explorer>Tools>Internet Options there may be a proxy set on the machine itself. To find out open a command prompt and type:- netsh winhttp…