• Scomis Hosted Application Connector

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    Our connector is in the process of being updated to enable new features such as smart sizing and the ability to connect back to a 2003 server to enable legacy applications as we migrate everyone over to 2008…

  • Print from Microsoft Edge

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    The Scomis Hosted platform now utilises Microsoft Edge as its Internet Browser. Previously, in Internet Explorer 11, there was a “Print ” button showing in the toolbar at the top of the page. Due to the way that Edge works, this is no longer possible. To bring up the Print Preview and dialogue window, simply…

  • 4 Matrix Upgrade Change Schedule And Upgrade Emails

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    When an upgrade email is received from 4 Matrix and logged (as a Service Request) by the Service Desk the S&N team will log a Change Request. The Change Request will appear in Support Works Change Schedule detailing when the upgrade will take place.  When a school calls asking for the latest 4 Matrix upgrade…

  • How to access Schoolcomms sclog file on Hosted Applications

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    This is a file which Schoolcomms sometimes request from a school. It can be found using File Manager in:- F:\Public\SchoolComms\Schoolcomms\hosted username\ Take the most up to date log file (currently sclog-9.6K.log)   KB18893  

  • Windows 10 Creators Edition Update & Scomis Hosted Applications Launcher

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    We have become aware of an issue caused by the recent Microsoft Creators Edition Update to Windows 10 which has introduced a bug affecting some updated Windows 10 computer’s ability to establish a remote desktop connection, including to our Hosted Application service. Users are unable to connect to the remote session and receive the error message below Your computer can’t connect to the…

  • Favourite Links in Explorer

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    How add a Favourite link for customers who access the Scomis Hosted Applications Service.

  • How to remove a machine proxy

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    Besides a user proxy which may be accessed via Internet Explorer>Tools>Internet Options there may be a proxy set on the machine itself. To find out open a command prompt and type:- netsh winhttp show proxy This usually comes back with Direct access <no proxy server> If, however, there is a proxy listed it can be removed by…

  • LloydsLink asking to install tcalnk32.cab add-on within Hosted Applications

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    When working within the Hosted Application Service (Terminal Server) it is asking to install a tcalnk32.cab add-on in order to be able to print online statements from Lloydslink.   Unfortunately due to restrictions within the Hosted Application Service (Terminal Server) it is not possible to do this so in order to print Lloydslink online bank statements you…

  • Corero Scanned Images Sync tool

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    Using/configuring the Hosted Applications Sync tool for Corero

  • 5. Completion Sign Off

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    After the post-migration has been completed. The school will then have to complete these final processes to sign off the migration. The school will need to check all migrated databases are correct (acceptance testing), all users able to access the service and are able to print to a compatible printer. The completed sign off form…

  • Supply Claims only printing one page

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    When clicking print in Supply and getting the print diagloue box and clicking print again the printer only prints out first page, e.g. 1 of 5.

  • Scamp upload error

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    This is usually a corrupt exe file…………

  • Scomis Password Policy

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    This is the current DCC Password Policy which is applied to the ScoMIS Managed Services. It is also the password policy which schools are recommended to use…

  • NovaT6 required user name on Terminal Server

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    NovaT6 will prompt for a username and password on the Hosted Terminal Server if the user has launched NovaT6 from a custom shortcut.