• How to boot a Mac (OSX) into Recovery mode

    If you need to do any diagnostics or your Mac will not boot up properly you can use recovery mode to investigate the issue. With the Mac shutdown hold down the Command Button and R on the keyboard then press the power button. Release the keys once the Apple logo appears. Recovery mode should then…

  • Mac will not access the App Store and secure websites

    If you are not able to access App Store, iTunes or any HTTPS websites on your Mac while in school but you are able to open normal (HTTP) websites its likely you will need to set the proxy for Secure Web Sites: Open System Settings Click on Network Select your active network connection  (WiFi or Ethernet) and…

  • How to tell what version of OS X is on your Apple Mac Computer.

      The Apple Operating System, called OS X, is regularly updated incrementally, rather than by a few major releases like Microsoft Windows. The most recent versions are: 10.6.x = Snow Leopard 10.7.x = Lion 10.8.x  = Mountain Lion   To tell which version you have: 1: Click on the Apple Icon in the top left…

  • Finding your iPad’s MAC Address

    If your the wireless network you are connecting to is a Managed Network, then you may need to provide your Network Administrator with the iPad’s MAC Address. The screenshots are from older versions of iOS, but the process remains the same. To obtain this first Tap on the Settings Icon… Once in the settings application,…

  • How to Check Whether a Computer Is Reachable on the Network (macOS)

    Modern versions of macOS no longer include the old Network Utility app. Instead, you can use Terminal or built‑in Finder tools to send a ping — a small packet of data used to test whether another device is reachable on the network. Method 1: Use Terminal (recommended) Open Terminal Go to Applications → Utilities →…