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Bromcom: Asking for “PIN” when deleting a student record
Posted on Updated onYou may be trying to delete a pupil and are being asked for your PIN? How do you find out what your user PIN is? Request for a PIN usually means you’re an SSO user logging in with O365 or Google, and you were prompted to set your PIN number the first time you logged…
Configuring the General Settings in MyChildAtSchool
Posted on Updated onIn this KB we’ll explain the settings available under the General Settings area of MyChildAtSchool (MCAS) Navigating to General Settings General Settings for MyChildAtSchool is located under Config>MyChildAtSchool>General Settings A Tour of General Settings As you enter the General Settings area you’ll see the Head Teacher Title field, in this area you can customise which…
The display on my computer screen is sideways. Why has this happened?
Posted on Updated onSome computer monitors can be rotated, so there are video cards which support that rotation….
What’s new on Bromcom Finance
Posted on Updated onYou can view what is new in Finance by clicking on the megaphone icon as seen below. We will also update this FAQ with the latest changes, new features and improvements each time they are released. Sprint Release 30th June 2026 – No updates in August URL for further information MIS Route Information Finance:…
Bromcom: Why can’t I see all of the exam seasons?
Posted on Updated onThis maybe due to your data boundary. Check under your account profile by going to your photo in the top right-hand corner of the MIS, My Account > Current Interval. Data Boundaries are used to define what Staff can view in relation to current and historic Student Data, for example External Staff may only require the Current Years Data. From the…
ARBOR – Quick Summary Guide – Pre-checks and Generating School Census
Posted on Updated onThis FAQ is a quick check list for updating information before Census. For Schools wanting the latest documentation for Census and using Arbor – Click here to jump to the relevant section. Thursday 1st of October is census day Wednesday 28th of October 2026 is your census submission deadline (unless otherwise advised by your Local Authority)…
