Bromcom – CTF file failing import with “Check that a valid XML file is attached for importing data” error message

When trying to import a CTF file via Students > Actions > CTF Import you could have it fail with the error message

This is usually caused by there being an invalid character within the file. This includes accented characters such as é for example which some pupil or contact names could contain.

You will need to check the file for any such characters and replace them with the standard character instead. NOTE these can be added back in Bromcom once the file is imported successfully.

Right click the file > Open with > Notepad. See below an example of what it will look like.  Amend the file where required then file > save. Now you can import to Bromcom.

TIP: A quicker way to find out where the issue may be is to open the file in Excel, format the data into a table and scroll the lines looking for the invalid character. The line in Excel will match up with what line you need to change in the file. For example if you notice é on line 31 in Excel it will be that when opened in notepad. 

How useful was this article?

Click on a star to rate it!

Average rating / 5. Vote count:

No votes so far! Be the first to rate this post.

Similar Posts

  • BROMCOM: How To Setup Marksheets for KeyStage

    Posted on Updated on

    For Key Stage Assessments after you have access via BROMCOM: How to add ‘Configurations’ to a Role for Key Stage – Frequently Asked Questions Go to Config > Assessment > Configurations and put the tick in Enable Sheet Users.           You can then tick which Staff Roles will require access to the…

  • Bromcom: Exams Embargo – Formula Visibility in Assessment Sheets

    Posted on Updated on

    The Exams Embargo only applies to the Exams Module. However, if formulas are used in Assessment Sheets to reference embargoed results, they can become visible to staff with certain Assessment permissions. To maintain the security of results and uphold the embargo, Bromcom have introduced a toggle setting to disable formulas from exposing embargoed exam results…

  • Bromcom: Exam result not importing into assessment template

    Posted on Updated on

    https://docs.bromcom.com/knowledge-base/how-to-include-exam-results-in-assessments-sheets/ As outlined in the referenced article, you may find that after completing the routine, the expected results do not appear. If this occurs, please verify that your internal subject names are correctly mapped to the exam name. This can be done by navigating to: Config > Analysis > Exam Options Subjects For detailed guidance,…

  • BROMCOM: Key Stage reports

    Posted on Updated on

    There are a number of reports that can be run for Key Stage. These can be used for analysis or to send to Parents/Guardians You can find all of these reports from Reports>Assessment>Stage Assessment Comparative Report– This report can be used to analyse Test Scores and Outcomes in Percentages to compare against National Figures Pupil…

  • Bromcom Finance: How do I process Non-Invoiced Income

    Posted on Updated on

    You have two options on how you record Non-Invoiced income as follows: Navigate to Modules > Finance > Accounts Receivable (Note: you will need to setup a receipt book and paying in book if not already done so for accounts receivable via Modules> Finance> Maintenance > Books) To record a receipt, click the “non-inv receipt”…