To have the notifications show up:
Reviewed 14/02/18
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If a school uses the South West Grid for Learning / RM for their email provider (RM Easymail) then it is possible to link these accounts with Microsoft Outlook. For the different versions of Microsoft Outlook please view the following connection settings and instructions on how to set this up: Microsoft Outlook 2013 Open Microsoft Outlook, click the File…
Send option is greyed out in InTouch so emails cannot be completed. As well as a valid email address in the To field please make sure there is text in both the Subject line and in the main body of the message. How useful was this article? Click on a star to rate it! Submit…
Log into EasyMail
Select Options
Select Mail
Tick Send Messages as HTML then click Save Changes
Video guide how to setup Outlook 2007 to be the email client for SWGFL EasyMail.
Click the link to watch.
There is occasionally an issue where users who have McAfee Antivirus are unable to send emails through Outlook. When you try to test the server settings and see why it is failing you will be presented with an error saying that Outlook has “Failed to access the outgoing SMTP server”. The text in the error…
Use EasyMail advanced filters to automatically forward email to other members of staff based on content type or sender information.