To change any of the automatic details on the claims letters:
1. Go to DCC Applications>Claims Transfer option
2. Choose File>Set Parameters. You can change any of the details here.
kb881
Last reviewed 20/12/2017
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An error has occurred downloading files, error: The server was unable to process the request due to an internal error This was resolved by AVCO at their end. kb19822 How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote count: No votes so far! Be…
A red box may come up when downloading reconciliation files and running the reformat for FMS routine, stating that this file may already have been imported. Action 1 – If the box is still on the screen change the file name to today’s date (so it is easy to find). The file will be then…
When using Teachernet or Collect with SIMS on Hosted Applications you must use the links from the left hand panel on SIMS to access them, other wise you will not be able to import and export files to and from SIMS. If any of the links that you need are missing, your main administrator or ICT technician should…
Does it appear on the screen with No in the ‘cent’ column…
Ensure that a Headteacher is defined in Focus>School>School Details. The Headteacher is the top level in Line Management and completed by default by the software using the school details so if there is no Headteacher defined the rest is not available. KB18971 How useful was this article? Click on a star to rate it!…
This may be due to several things ……………….