There is occasionally an issue where users who have McAfee Antivirus are unable to send emails through Outlook. When you try to test the server settings and see why it is failing you will be presented with an error saying that Outlook has “Failed to access the outgoing SMTP server”. The text in the error…
Before setting the password it is important to remember that if you lose or forget the password, it cannot be recovered. Also remember that passwords are case sensitive. Click the File Button , click Save As, and on the bottom of the Save As dialog, click Tools. On the Tools menu, click General Options. Under File…
Google and SWGfL Internet Filtering Changes Google searches utilise encryption technologies for added security and where this has previously been optional, it will be made mandatory by them in early February 2015. In order for the RM SafetyNet Filtering service to perform filtering on all Google searches (such as images), there is a need to…
In order to view web pages when using a SWGfL internet connection within school you will need to set Internet Explorer to use a SWGfL proxy Server. To do this: Open Internet Explorer Click the Tools button, and then click Internet Options. Click the Connections tab, and then click LAN settings. Select the Use…
USE THIS AT YOUR OWN RISK – DATA WILL NOT BE RECOVERABLE AFTER FOLLOWING THIS FAQ. If you need to securely remove all data from a computers hard drive before reusing or disposing you can use the DataWipe CD-ROM. Download the zipped ISO DataWipe for burning to disk Or The latest version can be…
How do I tell if I have Java installed and what version I have? Please follow the instructions below based on the operating system installed on your computer. Windows 8 Right-click on the bottom left of the screen and select Control Panel from the menu. Select Programs. Select Program and Features. If Java is installed…
Unable to access email links from DCC School Communications
Top 15 Windows 8 Shortcut Keys. With the changes made to Windows with the introduction of Windows8 and the new Metro tile interface some important items are no longer accessible in the same way as before. Below is a list of Windows8 shortcut keys that will allow users to find the most common features, information…
You can either click on the arrows to go through each one to check you are happy with the change and then click on the tick or the cross. If you are happy to get rid of all of them, click on the down arrow to the right of the tick and select ‘Accept all changes in document’
Text file types
.doc – Microsoft Word Document – Automatically selected when saving in Word 2003
In word there is an option to see where the paragraphs have been added, this can be turned off and on.
I need to run a Command Prompt as a an administrator, how do I open an Elevated Command Prompt? There will need to be a user that has Administrative rights associated with the machine. Type cmd.exe into the search box on the Start menu. Right click on it and choose Run As or Run As…
Take the following steps to establish if you have Windows 7 , 64bit or Windows 7 32bit operating system Click Start Right click on Computer Choose Properties Within this section it should say System Type and this will show if you have a 32bit machine or 64bit machine. Alternatively, if you are using Windows XP, Windows…
To stop the message : “Publisher could not be verified. Are you sure you want to Run this software?” follow these steps:
Once you have installed the SMART Board software, you will require the following code to activate it.
NB-AEBSI-BSRZN-C86Z8-WKCSR
To download 7Zip…
Make sure the disk is not full or write protected
Find the folder/file
Right click the file and follow the path to Send To – Desktop(shortcut) and click on this
This FAQ details the support available for Antivirus software provided under the ScoMIS antivirus scheme.
The following management tools and additional applications are available as part of the McAfee Antivirus scheme licence entitlement…
How to set your Home Page in Internet Explorer and FireFox
Video guide on how to get you IP address for your computer. Click the link to watch.