Bromcom: Parent only seeing one child in MCAS

You may find that you receive queries from Parents as to why they can only see one of their children in MCAS.  This may be because “Grant access to student details on MCAS” is not ticked” within the contact record.

Please go to “Others”, Type: “Contact” and open the contact record.  Within “Linked Students”, double click on the contact, or select the pencil to open and check that “Grant access to student details in MCAS” is ticked.

How useful was this article?

Click on a star to rate it!

Average rating / 5. Vote count:

No votes so far! Be the first to rate this post.

Similar Posts

  • Bromcom Finance: Base Pay mapping FAQs

    Please see this guide for commonly asked questions around “Base Pay Mapping” If you need assistance with setting up mapping please see the following FAQ How to add Base Pay Mapping Scenario 1 – I have staff with the role of “Teaching assistants ” that need to be mapped to multiple cost centres In Bromcom…

  • What’s new on Bromcom MIS

    You can view what is new in the MIS by clicking on the megaphone icon as seen below. We will also update this FAQ with the latest changes, new features and improvements each time they are released. Sprint Release 26th August 2026   URL for further information MIS Route Information Curriculum – Enhanced Manage Learning…

  • Bromcom: Missing Staff Dinner Balance Widget

    If your staff is missing the “Staff Dinner Balance” widget, please ensure the correct permission has been assigned to their “Teacher” role. To ensure the correct permissions have been assigned, please browse to Config> Setup> Roles and permissions, choose the role e.g Teacher click edit and choose the module in the drop down of “Profile”…

  • Bromcom Finance: How to cancel “Passed for Pay” Invoices

    There are a couple of reasons you might need to cancel your raised “Passed for Pay” Invoices: If you have lost your “Print and export” text file that is required for processing through DTSApps, you will need to cancel your invoices and re-raise them.  If you have raised an invoice and now no longer require…

  • Bromcom : How do I pay cash into an instalment based trip ?

    Modules >MCAS>View Orders Click Create Order, select student and click  the plus button for “Process Instalments or Part–Paid” You will then see the below screen shot, where you can select the trip or club Click  Add to order and click next  and click create order and pay now selecting the method of payment E.G Cash…

  • Autumn School Census 2026 – Bulletin

    This FAQ lists the latest information regarding the School Census.  For Schools wanting the latest documentation for Census and using Bromcom – Click here  to jump to the relevant section. For Schools wanting the latest documentation for Census and using Arbor –  Click here  to jump to the relevant section. For Schools wanting the latest documentation for…