You may find that you receive queries from Parents as to why they can only see one of their children in MCAS. This may be because “Grant access to student details on MCAS” is not ticked” within the contact record.
Please go to “Others”, Type: “Contact” and open the contact record. Within “Linked Students”, double click on the contact, or select the pencil to open and check that “Grant access to student details in MCAS” is ticked.
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If there are changes to Bromcom data and clarification is needed on who/how or why this has changed you can run a detailed audit report on student and staff data. You can run this report via Reports>Administration>Audit Report This will confirm if this was a system or user change How useful was this article?…
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